Working at Freudenberg: "We will wow your world" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.Klüber Lubrication, a company of the Freudenberg Group, is the global leader in speciality lubrication with manufacturing operations in North and South America, Europe and Asia, subsidiaries in more than 30 different countries and distribution partners in all regions of the world, supported by our HQs in Germany. We are passionate about innovative tribological solutions that help our customers to be successful. We supply products and services, many of them customized, in almost all industries from automotive to the wind energy markets.Some of your BenefitsCompany Pension:Save for retirement with the company's help.Health Insurance:Rely on comprehensive services whenever you need it.Meal Allowance:We offer an allowance that makes meals more affordable.Sustainability & Social Commitment:We support social and sustainable projects and encourage employee involvement.Diversity & Inclusion:We focus on providing an inclusive environment and recognize our diversity contributes to our success.DottigniesOn-SiteKlüber Lubrication Benelux S.A./N.V.You support our team asSales & Distribution Officer (f/m/d)ResponsibilitiesYou are responsible for managing the customer portfolio from the receipt of the order through to shipment:Manage orders received by KLB for delivery within the European Union, specifically for the Klüber and Chem-Trend warehouses, and ensure end-to-end responsibility until final deliveryOversee certain export shipmentsRespond to customer inquiries, process their orders, and coordinate shipmentsAct as the key interface between the customer and internal departments, including Planning, Purchasing, Warehouse, Quality, Production, Accounting, and ControllingCoordinate and monitor the progress of all cases, including ongoing shipments, general inquiries, and after-sales logistics follow-upHandle customs declarations using the Conex system (MRN document)Ensure compliance with relevant transport regulations (ADR, IMDG, IATA)Collaborate with the Forwarding Department in Munich on export documentation and invoicingSupport and liaise with the external logistics provider (External Warehouse) for the organization and tracking of shipmentsQualificationsHigh school diploma5 to 10 years of experience in a similar positionB2 level of English proficiencyProficiency in Microsoft 365 and SAPThe Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.