Digital Functional Analyst
Job Overview:
Business‐oriented functional analyst role in the digital department, focusing on asset management of network infrastructure, supporting, enhancing, and maintaining software products.
Key Responsibilities:
Manage functional support of the external asset management platform, including user onboarding validation, functional change testing, and steering committee participation.
Provide production support and first-line assistance to end-users of internal applications.
Elicit, refine, and validate business requirements and translate them into clear user stories and process models using UML and BPMN.
Define domain interface specifications, develop action plans for task decomposition, and supervise functional deliverable reviews and implementation follow-up.
Design and execute test scenarios for system, integration, and user acceptance testing.
Lead estimation and planning sessions, contribute to user documentation and training materials, and suggest process improvements based on practical insights.
Skills and Competences:
Communication
Teamwork
Critical thinking
Problem solving
Attention to detail
Adaptability
Pragmatic approach
Requirements elicitation and analysis
UML/BPMN modeling
Analytical thinking
End-user support
Use of UML modeling tools
Use of agile development tools
Documentation and collaboration tools
SQL query writing
UI design