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Eastman is a pioneer in commercial-scale molecular recycling, producing virgin-quality polymer resins for durable goods, cosmetic packaging, medical devices, and food-contact applications. We are seeking an accomplished Senior Technical Service Engineer to drive customer engagement across Central & Northern Europe- generating demand, securing new business, and collaborating with leading brands, converters, and retailers to advance our circular-economy solutions.
Responsibilities
* Translate brand and converter requirements into robust Critical-To-Quality (CTQ) parameters, guiding material selection, mold design, and process optimization.
* Lead design-for-manufacturability workshops—particularly injection-molding trials—and resolve complex processing challenges.
* Represent Eastman at industry conferences, standards committees, and technical panels, delivering presentations that influence best practices.
* Capture and document customer insights, identify unmet needs, and partner with R&D to develop innovative, sustainable products.
* Develop and conduct advanced technical training, webinars, and workshops for customers, distributors, and internal teams.
* Monitor competitive materials, emerging processing technologies, and regulatory trends to uncover new application opportunities.
* Author technical marketing collateral, whitepapers, and case studies tailored to expert audiences across the value chain.
Distinguishing Qualifications & Achievements
You are recognized in the plastics industry for either technical excellence or exceptional customer engagement, demonstrated by one or more of the following:
Technical Leadership
* Invited speaker or panelist at leading international conferences.
* Peer-reviewed publications or industry-recognized technical articles.
* Leadership roles in industry bodies or direct influence on polymer processing standards.
* High-visibility external workshops, webinars, or webinars that converted prospects into strategic customers.
* Proven track record of translating brand objectives into measurable process improvements and commercial success.
* Established relationships with major brands, converters, and retailers—able to align stakeholders around shared CTQs.
Core Qualifications
* BSc, MSc, or PhD in Polymer Science, Chemical Engineering, or a related discipline.
* +10 years of industrial experience in plastic processing technologies, expert in injection molding; additional skills in extrusion, blow molding, film casting, or thermoforming are highly valued.
* Exceptional verbal and written communication skills in English (mandatory); proficiency in at least one other European language preferred.
* Willingness to travel up to 50%.
Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Plastics Manufacturing, Business Consulting and Services, and Chemical Manufacturing
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