Presales Team Manager
Location:
Duluth, GA, US
Pre-sales Support Engineering & Solution Architecture
Job Description
The Pre-Sales Engineering Manager leads and scales a high-performing team of Pre-sales engineers in supporting the commercial organization. In addition to Pre-sales engineering, the candidate will have Solutions Architect responsibility for designing positioning and supporting technical solutions and implementation to solve customer business problems. Intersection between sales product management and customer translating requirements into scalable practical solutions.
Key Responsibilities
1. Lead, mentor and develop a team of 5+ or more Pre-sales / Solutions Engineers
2. Set clear performance expectations and KPI’s, measuring performance
3. Ensure consistent well trained scalable engagement across the partners and end user customers
4. Act as an escalation point for complex technical, clinical and integration discussions
5. Partner (co-pilot) with sales leadership to align technical resources to shorten sales cycles focused on pipeline priorities
6. Partner with sales, product, and customers to understand solution needs and technical requirements
7. Support integration of Barco solutions with end user’s systems using healthcare standards and other interoperability protocols.
8. Support key deals through discovery, solutions design, demos, clinical workflows, and proof-of-concepts
9. Drive standardization of demos, scripts, technical messaging, teaching sales and engineering how to present value messaging
10. Design end to end solution architecture that aligns with technical products capabilities and product features.
11. Serve as the technical lead during pre-sales engagements including discovery, demos, and proof of concepts.
12. Serve as a technical advisor during RFPs, vendor evaluations, and enterprise technology assessments.
13. Evaluate existing customer environments and recommend integrations
14. Support solutions deployment and handoff to implement or customer success teams
Core Skills & Competencies
15. Maintain deep understanding of the hospital IT environments and clinical workflows
16. Support organization in security assessments, and technical diligence reviews.
17. Track and report on pre-sales effectiveness, wins rates, technical influence on the deals
18. Optimize team resources, bandwidth, and utilization across the territories and accounts
19. Leadership: Motivating teams and driving initiatives.
20. Creativity: Developing innovative ways to position products or services.
Required Qualifications:
21. Bachelors Degree in Computer Science and engineering related field equivalence
22. 5+ year experience in solutions architecture, product implementation and technical support of end users, Biomedical engineering
23. Experience in the Enterprise Medical Imaging, healthcare IT, Digital Pathology, Digital Surgery
24. Strong understanding of clinical workflows, hospital systems and enterprise imaging
25. Strong understanding of cloud platforms (AWS, AZURE, GCP, API’s and system integrations
26. Experience translating business requirements into technical solutions
27. Excellent communication skills with both technical and non technical audiences in the Healthcare field
28. Background in SaaS, data platforms and enterprise software
29. Experience working with pre-sales or customer facing teams
30. Sales cycles are accelerated through strong technical alignment
31. Ability to manage team of 5-10 field based technical support engineers
🛡️ We are committed to conducting our business activities with the highest standards of integrity, responsibility and compliance across all aspects of our operations. This includes adherence to applicable laws, regulations and internal policies related to ethical conduct, quality standards, cyber security, sustainability, data protection & confidentiality and safety.
D&I Statement
At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values—they're core capabilities that propel us toward our shared goals and mission.
About Barco
At Barco, we design cutting-edge technology that enhances everyday life through advanced visual experiences.
As a global leader in collaboration and imaging, we serve the Enterprise, Healthcare, and Entertainment industries with innovative tools that empower professionals to communicate and perform at their best. With a strong commitment to quality, reliability, and sustainability, our technologies are trusted in over 90 countries.
Backed by a team of 3,+ employees, we continue to push boundaries and shape the future of digital imaging and connectivity.
Nearest Major Market: Atlanta