Job Summary:
We are seeking an experienced customer service specialist to join our team. The successful candidate will be responsible for managing customer relationships, resolving issues, and providing exceptional service.
Key Responsibilities:
* Customer Relationship Management: Develop and maintain strong relationships with customers through effective communication and issue resolution.
* Order Processing: Manage order processing channels and stock requirements to ensure efficient delivery of goods and services.
* Team Collaboration: Work closely with service departments to integrate seamlessly new and ongoing business.
Requirements:
1. Relevant education and experience in customer service and account management.
2. Proficiency in MS Office and Internet skills.
3. Experience with SAP or similar ERP systems is beneficial.
4. Strong language skills, including English, Dutch, and French.
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