Position: Customer Expert Work model: Remote in Greece Location: Greece Employment type : Full-time What you will do: Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provide and maintain strong, professional relationships with all partners and show empathy at all times Work towards reaching targets as set out by client statement of work as well as internal targets What you will bring: Fluency in Dutch Very good communication skills in English B2 level Exceptional communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Resourceful, able to multitask Thrive as a team player in a fast-paced, high-energy, change-oriented environment What we offer : Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you) Competitive monthly salary 2 extra salaries per year monthly performance bonus, Sundays and public holidays are paid 200% Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses