Official Distributor for Volvo Group (Volvo Construction, Equipment, Volvo Trucks, Volvo Bus & Volvo Penta), SMT Africa offers a wide range of products in more than twenty countries of North, West & Central Africa.
We operate an outstanding own sales and service network with operational agility and entrepreneurial spirit. Our team of mechanical and aftersales experts built, through the last 10 years, a service level quality that we are all proud of.
In order to strengthen our Spare Parts Sales, we are currently looking for a "Spare Parts Sales Senior Specialist" for our office in Brussels.
Responsibilities
We are looking for a proactive and customer‐focused Spare Parts Sales Senior Specialist to drive product strategy, grow sales across assigned territories, and strengthen relationships with key customers and subsidiaries in Africa. This role blends commercial responsibility with product expertise, offering a dynamic position at the crossroads of business development, product management, and operational coordination.
Product Development & Market Insights
* Develop and implement product development roadmaps across territories ;
* Monitor and coordinate product‐related activities within each region ;
* Deliver product training to subsidiaries and internal stakeholders ;
* Conduct market surveys and competitive intelligence initiatives to support local sales performance and identify new opportunities.
Sales & Account Management
* Manage and grow a portfolio of assigned customers, accounts, and prospects to promote and sell company products (spare parts, attachments, lubricants) ;
* Recommend specific products and purchase frequencies based on customer needs and usage patterns ;
* Achieve personal sales targets, including new business development goals ;
* Maintain strong customer relationships, with particular focus on Key Accounts within assigned markets or geographic regions.
Commercial Strategy & Negotiation
* Independently negotiate volumes and delivery terms with OEMs, escalating issues when necessary ;
* Prepare sales presentations, quotations, and contracts, with support from the supervisor when required.
Risk Management & Financial Support
* Assist the Finance team with KYC procedures by collecting required documentation and information ;
* Support customers in the transaction financing process, including reviewing letters of credit.
Customer Support & Technical Liaison
* Collaborate with supervisors and senior colleagues for troubleshooting complex customer issues ;
* Coordinate with OEMs to address technical or commercial questions raised by customers.
Profile
* You hold a degree in Sales, Foreign Trade, Business or equivalent by experience ;
* 5-8 years of Technical Sales experience ;
* You're fluent in French and English ;
* You're comfortable traveling up to 60% of your time ;
* Ability to work in CRM systems and Microsoft based programs, mainly Outlook and Excel ;
* Strong communicator, agile and customer oriented ;
* Organized with good time management, multi-tasking ;
* Good problem solver and ability to deal with complexity.
Offer
* A salary in line with your experience and achievement as well as extra-legal benefits (Company car, group insurance, hospitalization insurance, luncheon vouchers, representation allowances, ...) ;
* A real opportunity to enhance your experience and develop your skills ;
* A function with an international influence that combines autonomy and initiative ;
* A framework with a human dimension and a dynamic corporate culture, voluntary and ambitious, where team spirit, customer satisfaction, flexibility and the quality of its services are recognized as its main values.