We're working with a growing technology company operating in the gaming solutions sector is looking for a (QA) Support Specialist to join its technical operations team.
This role combines quality assurance testing, technical troubleshooting, hardware (deployment) and operational support. You will play a key role in ensuring that hardware systems, software releases, and client deployments meet the highest standards of reliability and performance.
Responsibilities
QA Testing & System Validation
* Perform functional and regression testing on hardware and software releases.
* Validate system stability, performance, and compatibility prior to deployment.
* Identify, reproduce, and document technical issues and inconsistencies.
* Assist in improving QA procedures, testing workflows, and release validation processes.
* Maintain detailed release documentation and testing records.
Technical Support & Troubleshooting
* Provide technical support for hardware and system-related issues.
* Diagnose and resolve technical faults both remotely and on-site.
* Investigate recurring system issues and assist in root cause analysis.
* Support clients during installations, updates, and operational incidents.
* Work closely with internal technical teams to ensure rapid issue resolution.
Hardware Deployment & Operations
* Prepare, configure, and deploy hardware systems for client installations.
* Install and configure equipment on customer sites.
* Manage hardware inventory and coordinate with suppliers to maintain stock levels.
* Ensure all deployed systems are tested and operational before delivery.
* Assist with ongoing maintenance and replacement of hardware components when required.
Desired Skills & Experience
* Technical background in electronics, electricity, IT support, or hardware systems.
* Experience with QA testing, technical validation, or system troubleshooting.
* Strong understanding of hardware installation and diagnostics.
* Familiarity with networking fundamentals and system configuration.
* Experience supporting physical devices, kiosks, terminals, or gaming systems is considered a plus.
* Ability to document technical processes and testing results accurately.
* Comfortable working in both independent and team-oriented environments.
* Detail-oriented mindset with a strong focus on reliability and quality.
The Offer
* Up to €5k
* Full package including company car
* Flexible working environment & remote options
* Laptop and mobile phone with subscription
* Health and group insurance
* Meal vouchers
* Additional paid vacation days
* Opportunity to work on large-scale hardware and system deployments within a growing technical environment