Barco is looking for a new Customer Services Engineer in Spain. As a Customer Services Engineer, you’ll support our partners in deploying and servicing visualization systems in the Projection and Control Room area and you will be key to ensure Barco remains a truly service- and client-oriented company.
Key responsibilities
1. Repair and troubleshooting of Barco hard- and software.
2. Assist at sales demos in order to promote our Barco’s solutions.
3. Give product training to partners and end-users
4. Execute pro-active analysis visits, report and provide suggestions.
5. Collect insights and feedback on our products from customers and partners and feed them back to the product managers and R&D teams
6. Document actions and solutions in a timely fashion.
7. Follow training to update your technical, commercial and soft skills.
8. Build a relationship with the Customers and detect Service sales opportunities.
Requirements
9. 3 years of experience in a technical customer (Service/Sales) environment in Visualization industry
10. Strong knowledge in projection product (hardware & software knowledge)
11. Good knowledge of hardware, software and networking technologies.
12. Communicates fluently in English and Spanish.
13. Excellent communication skills, both verbally and in writing.
14. Is service- and client-oriented.
15. Experience with Barco’s products and Salesforce is a plus.
Our offer
16. A permanent contract
17. A competitive salary package
18. The opportunity to work for an international market leader where innovation really matters.
19. Internal training in our Barco University
20. A modern and state-of-the-art working environment
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At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values—they're core capabilities that propel us toward our shared goals and mission.