Overview
We’re looking for an Account Executive to join the consumer-focused unit within our Fine Art, Museums & Exhibitions team in Antwerp, Belgium. Are you a focused, dedicated and motivated professional? The role will be concentrating on servicing an existing book of European high net worth and Fine Art business as well as supporting the team in winning and onboarding new clients who are associated with our fine art and museums books of business. You will need to provide a quality service and focus on obtaining optimum account retention as well as providing support to your team in Belgium and the Fine Art team in the UK, who in turn will support you. We welcome candidates of all experience and are particularly interested to meet candidates who are looking to learn and willing to embrace this role and the opportunities within the team over the long term. It’s a superb opportunity to learn more about this specialism and broaden your skill set. How you'll make an impact Balance day-to-day client contacts with providing a robust administrative support; Obtain renewal terms for customers and research suitable alternatives to produce presentations and assist in preparing RFP responses; Coordinate all renewal quotes for existing customers along with any mid-term adjustments to be considered; Ensure all customer details are recorded accurately and entered onto system in a timely fashion; Manage insurer queries in relation to customer policies and build relationships with those underwriters; Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required; Secure delivery of policy documentation from insurers and check prior to approval and release by relevant account managers; Deal with account queries and credit control matters highlighting any concerns to account managers in a timely manner; Grasp and apply fundamental legal and regulatory policy for internal policies and the insurance contract as required; Work with the technical operations function to ensure good credit control is maintained and bad debt is managed and kept to a minimum; Act as a conduit between the clients and internal service providers throughout the cover period to ensure that accounts, risk documentation and claims are handled in a timely and efficient manner. About you Up to two years prior experience of working in insurance (desired) Basic knowledge of general insurance products and services is essential. Insurance administration experience gained within a commercial setting is desirable Ability to speak French and English to a high standard (conversational and business level) Experience of having worked to targets within a regulated, measurable framework and achieved SLA’s Proven rapport-building experience and dedicated customer service focus, able to spot potential risks and seek advice when required Confident communication and interpersonal skills, strong planning and analytical skills High accuracy and attention to detail, comfortable taking initiative when assisting team members. Ability to manage own workload and communicate with matrix management Proficient in MS office Eligible to work within the EU (either through nationality or Visa) and travel to the UK, as the role requires. What we offer you: We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of our team. Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself. We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative and ultimately more profitable business. If this sounds like somewhere you’d like to join, we’d love to hear from you. If you require flexibility for a role you are applying for, give us a call to chat through the options. About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive, and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. As a member of our global brokerage team, you’ll help our clients address risk, protect assets and recover from losses. Gallagher is a trading name of Arthur J Gallagher Nordic AB (formerly called Nordic Försäkring & Riskhantering AB) which is authorised by the Swedish Financial Supervisory Authority and that is offering and performing insurance distribution services / activities in Belgium through its Belgium branch.