Accenture’s ServiceNow Business Group, and one of only 5 Global Strategic Partners with ServiceNow. We help our diverse clients tackle their toughest challenges while unleashing their fullest potential…and then some.
Based in Belgium, the ServiceNow Tech Lead will work on complex delivery programs for our large-scale clients, leading the technical solution and development for one or multiple streams/modules. This role requires an energetic, confident, and dynamic leader who has solid team management skills, and strong technical acumen.
Key Responsibilities
* Support large and complex ServiceNow implementation projects, leading one or multiple ServiceNow streams/modules as a technical lead
* Develop technical solution design and hand over to assigned technical architects and cost architects to create corresponding cost estimates
* Present technology solution to internal approvers
* Facilitate client workshops, document business requirements and develop them into a technical solution
* Own the ServiceNow technical architecture for one or multiple modules
* Mentor and assist with internal staff to develop and improve skills
* Act as customers’ key contact on the proposed technology solution
Job Qualifications
* Deep knowledge of ServiceNow
* Minimum of 5 years’ experience in Technical Consulting
* Minimum of 5 years’ experience in technical delivery on implementation projects.
* Knowledge of multiple ServiceNow modules like ITSM, ITOM, SPM, HRSD, CSM, …
* Excellent written and oral communication skills in English, Dutch or French are a plus
* Proven ability to build, manage and foster a team‑oriented environment
* Proven ability to work creatively and analytically in a problem‑solving environment
* Experience with DevOps and Agile engineering practices
Our offer
* Generous time off: With 32 holidays, comprising 20 legal + 12 RTT/ADV days
* Essential tools: We equip you with the necessary tools for success, including laptop, smartphone, mobile subscription and internet at home.
* Hospitalization insurance and extensive group insurance package
* Bonus program: Recognizing and rewarding your exceptional contributions to the team's success.
* Training & learning opportunities: Encouraging continuous growth and skill development to reach your full potential.
* Green & flexible mobility program: Take advantage of our federal mobility budget and FlexRewards. Whether it's a company car, public transportation, bike lease, or even housing and other options, you decide what suits you best.
* FlexRewards: Empowering you to customize your rewards package with our flexible benefits tool to suit your individual needs.
* Discount program: Offering discounts at your favorite (online) shops, so you can enjoy life outside of work.
* Employee shares purchase plan: Providing an opportunity to become a stakeholder in the company's success.
* Eco-cheques: Promoting sustainable living and environmentally‑conscious choices.
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