A Customer Care FR / EN at our client would have the following responsibilities:Follow process from order to cash for your customer to provide excellent quality of service to customers.Provide informations and solutions for inquiries about products, logistics or contracts for your customers.Collaborate with concerned departments to find the best solution possible for your customers.Act as Single point of Contact for customer inquiries in your area.Work on process improvements projects within the department.The ideal Customer Care FR / EN for our client would have the following skills :At least 3 years working experience.Fluency in French & English. Dutch would be a great plus.Advanced knowledge of MS Office tools and with a ERP (SAP or else).Great communication skills. Team player & analytical mindset.Position based in BrusselsCompany is growing steadilyStrong company culture