This role is highly strategic, with a strong emphasis on defining and optimizing the end-to-end user journey, particularly within a web environment. The successful candidate will bring a clear vision of how users should interact with the product, focusing not only on what is delivered, but more importantly on how it is experienced. This includes shaping interaction models, ensuring consistency, and driving a seamless and intuitive user experience. Team & environment: Collaboration with the team, within the Lab (12 people), including 2 UX experts Interaction with the internal product team (6 people) Requirements: Fluent in French and English On-site presence 2 days per week