* Manage and maintain servers, networks, firewalls, VMware/ESX, Azure cloud, storage, and databases.
* Improve infrastructure performance, security, and scalability.
* Modernize and simplify legacy systems with cost‑effective solutions.
* Oversee daily IT operations and ensure high uptime for critical systems.
* Manage POS support and IT helpdesk to meet SLAs across all locations.
* Oversee IT assets, software licensing, and inventory.
* Track and report operational KPIs.
* Lead and develop a small infrastructure and operations team.
* Oversee access control, risk management, and security compliance.
* Support incident response, disaster recovery, and business continuity initiatives.
* Lead infrastructure projects such as network upgrades, data center improvements, and new store openings.
* Manage project budgets, timelines, and resources.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Gift Petto on +66 2 012 5067.
* Bachelor's degree in IT, Computer Science, or related field.
* 5+ years of experience, including leadership responsibilities.
* Retail industry experience preferred.
* Strong skills in networking, VMware/ESX, Windows/Linux servers, Azure, DR/backup, and POS technologies.
* Familiarity with ITIL and ITSM tools.
* Strong communication and stakeholder management skills.
* Competitive salary above market rates.
* Attractive benefits including a variable bonus, provident fund, group insurance, and product discounts.
* Opportunity to work in a well-established organisation.
* Supportive company culture and professional development opportunities.