Short summaryThe College of Europe is looking for an analytical and enthusiastic ICT Officer - Functional Analyst (100% FTE), with a passion for processes and a healthy interest in technology, to join the ICT Office on the Bruges campus as soon as possible.The roleBased in Bruges, the ICT Officer - Functional Analyst will work under the direct supervision of the Director ICT Office and assume a key role in the further digitalisation of the College's operations. The ICT Officer translates user needs into smart solutions, collaborates on the development of a new CRM system and contributes to the modernisation of the Student Information System (SIS).The main duties and responsibilities of the ICT Officer - Functional Analyst:You work closely together with the ICT architect and are jointly responsible for the design, configuration and support of the new CRM system;You play a central role in the modernisation of the Student Information System (SIS);You analyse needs of internal stakeholders and key-users, and translate them into clear functional requirements and technical specifications;You help think about process optimisation and take the initiative to improve existing working methods;You guide changes among end-users: you listen, explain, support and make sure everyone is on board;You consult with external suppliers, follow up on implementations and monitor the quality of services provided;You work with colleagues from different teams and always keep an eye on integration with other systems within the College;You support projects from A to Z: analysis, planning, testing, implementation and follow-up.Your profileFor the position of ICT Officer - Functional Analyst, the College is looking for candidates withA bachelor's degreeMinimum five years' experience as a Functional Analyst or in a similar roleExcellent command of English and Dutch; knowledge of French is considered a plusSolid interest in (or experience with) ERP and CRM systems, ideally also familiar with software development lifecycle and frameworksA strong motivation and eagerness to learn, to be and stay up to date with the latest know-how in your fieldStrong interpersonal and communication skills, both with technical teams and non-technical end-usersAn analytical mind and a listening earExperience as a bridge builder between ICT and the businessFamiliarity with project managementA proactive, precise and project-based approachAbility to work autonomously and as a member of a diverse teamOur offerA pleasant and stimulating international working environmentA close-knit team where you are never aloneA versatile and varied position with room for own initiativeAn employment contract under Belgian law of indefinite durationA competitive remunerationA comprehensive benefits package including the legal holiday pay and an end-of-year bonus, meal vouchers, a transportation allowance, hospitalisation insurance, and a group insuranceThe necessary technical tools to allow for a smooth performance of your roleLegal holidays plus two extra public holidays (9th of May and 11th of July) and eight closing days during the winter breakA telework policy (up to two days per week) and allowanceAn invaluable opportunity to contribute to a renowned project of European integrationHow to applyApplications in English or Dutch, comprising a detailed CV (max. 2 pages) and a motivation letter (max. 1 page) should be submitted by 10 August 2025.Early applications are highly encouraged. As applications will be reviewed on a rolling basis, we reserve the right to close this vacancy early if a suitable candidate is found.Please note that only short-listed candidates will be contacted.