Overview
Join to apply for the Copilot AI Engineer role at Katoen Natie.
Location: Kallo (BE). Contract type: Permanent/Contract. Seniority level: Entry level. Employment type: Full-time.
General Description
As a global logistics service provider, Katoen Natie combines engineering, technology and port operations to offer worldwide, tailor-made solutions to the chemical and automotive industries, and to the consumer goods, electronics & retail sector. Katoen Natie has 181 logistic platforms and is active in 40 countries all over Europe, North America, South America and the Far East with a staff of more than 18,000 people.
Join our innovative team dedicated to leveraging AI technologies to enhance business productivity and efficiency. We are committed to providing cutting-edge solutions that empower our clients to achieve their goals.
Job Description
The Copilot AI Engineer will support and optimize the use of Microsoft 365 Copilot, develop and customize AI agents in Copilot Studio, and provide comprehensive training and documentation. This role requires a proactive approach to problem-solving and continuous improvement.
Key Responsibilities
* Support for M365 Copilot and provide prompting support and use case support.
* Assist users in leveraging M365 Copilot to optimize workflows and productivity.
* Understand users’ pain points and propose tailored solutions.
* Coach users on how to interact with AI agents to achieve desired outcomes.
* Design, create and customize agents in Copilot Studio to meet business requirements.
* Implement advanced functionalities and integrations within Copilot agents.
* Conduct training sessions for end-users and stakeholders on using Copilot solutions.
* Create and maintain comprehensive documentation for Copilot agents and integrations.
* Collaborate with cross-functional teams to gather requirements and deliver solutions.
* Manage projects related to Copilot development and integration, ensuring timely delivery.
* Stay updated with the latest developments in Copilot technology and AI; propose improvements to enhance performance.
Qualifications and Skills
* Prompt Engineering: ability to design effective prompts for AI agents.
* Ability to understand users’ pain points and propose tailored solutions.
* Coach users on how to interact with AI agents to achieve desired outcomes.
* Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
* Experience with AI technologies and frameworks; familiarity with Microsoft 365.
* Knowledge of Copilot Studio and its functionalities; ability to create and maintain comprehensive documentation.
Experience
* Minimum of 5 years of work experience.
* Experience in developing and customizing AI agents or similar technologies is a plus.
* Experience in integrating software solutions with existing systems and workflows.
* Previous experience in providing technical support and troubleshooting.
* Experience with the Microsoft Power Platform.
We offer
* A team of enthusiastic experts who will support you and the projects.
* A no-nonsense culture where entrepreneurial skills are embraced.
* Long-term employment with emphasis on personal development.
* Hybrid work up to 3 days in the office and 2 days from home.
* Freelance or payroll options with potential extra-legal benefits such as meal vouchers, hospitalization insurance, company car, etc.
Industries
* Transportation, Logistics and Storage
Job function
* Supply Chain, Information Technology, and Engineering
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