Walker Cole International is partnering with a leading Biopharmaceutical company to appoint a Senior Manager, Customer Service (EMEA).
This is a remote-based position in Belgium, where you will play a pivotal role in coordinating logistics operations across the EMEA region as part of the global supply chain team.
Key Responsibilities:
* Lead all Order-to-Cash (O2C) activities across the region.
* Oversee inbound and outbound logistics, including warehousing and transportation.
* Manage distribution operations, building strong partnerships with 3PL and 4PL providers.
* Define and implement a customer service strategy for the EMEA region.
* Ensure full compliance with GMP, GDP, and internal SOPs.
Your Profile:
* Experience in the Pharmaceutical or Biopharmaceutical manufacturing sector.
* Strong background in Supply Chain, Logistics, or Contract Manufacturing customer service.
* Proven track record of working with CMOs, CDMOs, 3PLs, or 4PLs.
* Deep knowledge of GMP/GDP and regulated supply chain environments.
Keywords: Customer Service Manager | Logistics Manager | Supply Chain Coordinator | Logistics Planner | Senior Customer Service | Pharmaceutical | Biopharmaceutical | Biologics | GDP | GMP | GxP