Lead customer projects end-to-end, from scoping to go-live and the first billing run, ensuring controlled delivery, clear governance, and effective collaboration between internal teams and customers.
As a IT Project Manager, your responsibilities will include:
Business & Functional Analysis
Translate business needs into detailed and clear functional specifications for development and implementation teams; keep project documentation up to date throughout the customer lifecycle to support operational service quality.
Act as the voice of the customer and escalate platform evolution needs to the Product Manager to ensure product development meets customer requirements.
Bridge Sales, IT, Customer Service, and other stakeholders to ensure shared understanding of requirements.
Project Management
Manage projects end-to-end in an agile IT environment: define and maintain a realistic project plan (milestones, dependencies, risks), monitor progress, and drive the necessary decisions until delivery to ensure project success.
Work closely with testers and contribute to functional test plan creation to ensure deliverables comply with validated specifications.
Identify opportunities to improve project and delivery processes, propose and help implement improvements to strengthen overall delivery efficiency, effectiveness, and consistency.
As a IT Project Manager, you have:
Proven experience (minimum 3 years) in IT project management within a B2B product company, functional analysis and/or solution architecture, in a client-facing role.
The ability to challenge and reframe customers and propose realistic alternatives, taking technical, contractual, and operational constraints into account.
Strong end-to-end project leadership: governance, planning, risk management, trade-offs, escalations, and delivery through to go-live.
Comfort working with technical teams (dev, QA, delivery) in an Agile / Scrum environment, with strong IT literacy.
Excellent communication and strong organizational skills in a multi-client / multi-project context, with professional proficiency in French, Dutch, and English.
A dynamic team within a family-company culture!
You will join a diverse team of highly talented colleagues, where there is room for ideas, initiative, and professional development.
Speos is an innovative, leading Belgian company that develops solutions designed to equip businesses with optimized and secure administrative and financial processes. Speos manages all aspects of outbound document flows, from document generation to distribution through printed and digital channels.
Speos’ ultimate goal is to ensure the success of its customers’ administrative and financial processes, allowing them to focus all their efforts on their core business.
Speos’ strategy and its position as a subsidiary of the bpost group since 2001 make us the #1 reference in our field of expertise in Belgium. We owe this recognition to our ambitious management, cutting-edge technological know-how, and proven customer service.