JOB SUMMARY
We are looking for a highly organized and strategic Lead Tender Desk to set up and manage a centralized Group Tender Desk that will support the organization across all tender-related activities. In this role, you will lead the design, implementation, and continuous improvement of the tender process to ensure high-quality submissions and increased win rates. After the initial setup, you will be responsible for running the desk, coordinating cross-functional inputs, and ensuring compliance, efficiency, and excellence in all tender submissions.
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KEY RESPONSIBILITIES
Setup Phase
* Design and implement a scalable and standardized tender management process across the organization.
* Define governance, workflows, and templates for efficient tender response coordination.
* Identify tooling needs and support the selection and implementation of digital solutions.
* Align the tender desk strategy with commercial, legal, and operational stakeholders across our organisation and regions.
* Establish clear roles and responsibilities for all contributors involved in tender preparation.
Operational Phase
* Act as the central point of contact for all incoming RFPs, RFIs, and tenders.
* Organize survey of official tender platforms and identify valuable tenders for the GroupLead and coordinate the tender process end-to-end: qualification, response strategy, content collection, review, submission, and debrief.
* Manage deadlines, allocate resources, and ensure compliance with all tender requirements.
* Build and maintain a knowledge base of standard content, reusable materials, and best practices.
* Collaborate with Sales, Legal, Finance, Delivery and other stakeholders to ensure high-quality, tailored responses.
* Track and report on tender success rates, timelines and areas for improvement.
Qualifications and Skills
* Education: Bachelor’s degree in Business Administration, Marketing or a related field.
* Experience: 5+ years of experience in bid/tender management, proposal writing, or commercial operations.
* Languages required: Fluent in Dutch, French and English (written and spoken)
* Organization: Strong leadership, excellent organizational and project management skills. Detail-oriented, structured and able to manage multiple deadlines.
* Communication and collaboration : strong communicator who can manage stakeholders at all levels across diverse cultures and geographies. Embracing feedback and shared ownership of results.
* Technical Aptitude: Familiarity with CRM software and a general understanding of technical concepts related to the product or service offering.
Metrics of Success
* Account Growth: Increased revenue from existing customers, measured through up-sells, cross-sells and contract renewals.
* Client Retention: Renewal rates and overall longevity of strategic accounts.
* Satisfaction Scores: Customer feedback via NPS or other satisfaction metrics.
* Business Impact: Additional value delivered to the customer, including measured improvements in customer KPIs or ROI.
* Strategic Initiatives: Successful delivery of joint initiatives, partnerships and development roadmaps.
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What We Offer
* The chance to join a young, dynamic, entrepreneurial environment where initiative and ownership are valued, with a strong contribution to the Company evolution.
* Opportunities for professional growth and advancement.
* Competitive compensation and benefits package.
* The opportunity to work closely with the CCO.
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Applications
Are you ready for this exciting challenge? Send your CV and motivation letter to jobs@b12-consulting.com.