H2Description: /h2 ppstrongScope : /strong /p pbr / The person will support strongthe Events Coordinator /strong in managing event registrations, responding to participant inquiries, and ensuring a smooth registration and invoicing process. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks under pressure. /p pstrongMain duties /strong /p pbr / - Manage the events mailbox: respond to inquiries, resolve issues, and ensure timely follow- upbr / - Handle individual and group registrations for different eventsbr / - Issue invoices and send payment remindersbr / - Process credit notes and handle both full and partial refundsbr / - Register exhibitorsbr / /p /p font no-style="font-weight:bold"Profil /font ppSkills and competenciesbr / - Excellent spoken and written English; additional languages are a plusbr / - Proficient in Microsoft Office (Word, Excel, Outlook); comfortable learning with databasebr / - Good with numbers; basic knowledge of accounting processes is an advantagebr / - Excellent customer service skills and ability to work effectively with a wide range of individuals and teamsbr / - Strong listening skills and the ability to communicate clearly and politely in writingbr / - Detail-oriented, with strong time management and prioritisation abilitiesbr / - Able to remain calm and focused under pressurebr / - Capable of working independently with minimal supervisionbr / - Friendly, approachable, and professional demeanourbr / - Fast learner with a proactive attitudebr / - Excellent problem-solving skills /p pTraining Providedbr / - CRM system: how to manage registrations under Events modulebr / - Basic accounting workflows: understanding invoices, credit notes, and refund processesbr / - Membership structure: learning the different membership types and how they interact with event pricing or access /p /p font no-style="font-weight:bold"Offre /font ppstrongSchedule /strongbr / Work schedule: 5 days per weekbr / Initial training: 1 month from start date br / Post-onsite role: Candidate will maintain the event mailbox during and after the congress period, as inquiries continue /p pstrongSalary /strongbr / 2200€ - 2500€ bruts/moisbr / + CR 10€ (8,91€ ER – 1.09€ EE)br / + Remboursement transport domicile-lieu de travailbr / Télétravail possiblebr / Allocations télétravail le cas échéant /p /p font no-style="font-weight:bold"Entreprise /font ppInternational Association in Brussels /p /p