Transport Material | Automotive | Logistics| English | Ghent Your new company We are an organization with approximately 650 employees, connected worldwide to deliver logistics solutions with world-class operational excellence. We ensure that transport is purchased, packaging is made available at our suppliers, materials are transported to our production facilities, and vehicles are distributed to our customers on time. We design and optimize the Production Logistics supply chain for the Volvo Group, prepare logistics for new products, and manage the Sales & Operations Planning process. We strive for an innovative and diverse workplace based on the values of the Volvo Group, always with a strong focus on customer success. Your new role You are the central point of contact for handling operational issues, resolving deviations, and providing perfect customer service to our end recipients. You resolve blocked shipments related to quality issues upon arrival at our contracted Xdock. You will perform administrative tasks for containers loaded by our contracted Xdock and containers loaded at supplier locations for destinations around the world. You will proactively identify deviations in transport flows and take the necessary actions to prevent or limit negative impact on our end recipients. You document and escalate recurring deviations to the Transport Material Coordinator. You initiate and stimulate improvement ideas by using the GEMBA approach, organizing workshops, using PSM/PDCA, and other continuous improvement tools. Your profile You are open to change and eager to learn new things. You have a positive attitude. You enjoy analytical thinking. You work in a structured manner. You can act independently, decisively, and quickly, setting the right priorities. You have a continuous improvement mindset and can solve problems independently and creatively. You are communicative and have a good command of English, both spoken and written. Digitalization skills are an advantage. What you need to do now Are you interested in this role? Please click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 1110298 Accreditation number VG 292/BUOSA W.INT.35 W.SO.35 Brussels n° 00322-406-20121217