Overview
Waterdrop is a company focused on making drinking water fun, convenient and sustainable with eco-friendly hydration solutions. We offer innovative products and have a growing global presence with an online platform, 40+ stores worldwide, dedicated B2B partners and thousands of retail and branded stores. Become our new team leader in Maasmechelen.
Responsibilities
* Maximise contribution by achieving budget sales and controlling costs.
* Manage store costs while delivering on store objectives.
* Report weekly figures accurately to monitor store performance and opportunities to improve.
* Ensure that team recruitment and scheduling is maintained in line with budgets.
* Manage the content and frequency of the teams training to develop and motivate in order to achieve highest possible levels of customer service and performance.
* Manage the overall customer experience bringing to life the waterdrop brand values.
* Provide opportunities for future store managers for succession planning.
* Manage the performance and development of the management team.
* Manage the store presentation including cleanliness, visual display and merchandising to reflect our brand.
* Provide feedback and information on product performance and development to appropriate departments.
* Maintain open communication up and down within the store, across to other departments and customers.
* Lead on opportunities for store events, marketing and sales opportunities within the local area.
* Manage time and priorities effectively in store.
* Ensure store visits by the senior waterdrop management team are positive experiences.
* Ensure adherence to all company policies and procedures and health & safety compliance.
What You Bring To The Table
* Experience in an environment with high emphasis on customer service, product presentation and commercial management.
* Understanding of your store's KPIs, objectives, performance and levers to influence them.
* Ability to accurately report sales figures and store performance to senior management.
* Ability to coach and manage people individually and in teams.
* Experience in recruiting and training a high performing team.
* Strong communication and interpersonal skills with a collaborative approach.
* Self-motivated and driven to deliver standards and results.
* Ability to influence commercial and operational areas and manage change.
* Effective delegation and openness to self-improvement and feedback.
* Resilience and problem-solving skills for daily challenges.
What We Offer You
* Ambitious and international team with a culture of fun.
* Individual development opportunities in one of Europe’s fastest growing e-commerce companies.
* Discount on waterdrop purchases and free merchandising items.
* Team events and qualified training.
* Competitive salary and potential bonuses when targets are met.
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Food and Beverage Retail
Wanna drop in? Just send us your CV via the application button.
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