The Product Owner Product - Journey & Services leads the transversal Business Analyst/Business Consultant team that designs uniform, scalable end-to-end customer journeys across the SME/Scalable product portfolio and that holds the quality bar on operational readiness. You do not own a product backlog (that stays with the Communicate & Collaborate and Secured Connectivity Product Owners) but your team’s outputs (journey designs, EPIC-ready requirements with acceptance criteria, readiness sign-off) are the inputs that make their delivery work.
Product Journey & Services is the cluster’s connective tissue. You optimise the deployment, coaching and growth of a multi-disciplinary Business Analyst/Business Consultant team; you safeguard journey uniformity and reusable patterns across all products; you act as the authority in management discussions on journey choices and operational readiness, but also on how to scale our (managed) services. You are the single point of contact (SPOC) for journey-priority intake towards the platform teams. As a Product Owner Product - Journey & Services, you will be measured on the uniformity of journeys, on the quality of readiness (both sales and service) and handovers, on team effectiveness, and on whether product and platform teams experience one clear way of working. You provide the engine to make the scalable product portfolio a reality.
Your responsibilities as a Product Owner - Journey & Services
Our ideal Product Owner - Journey & Services
Our offer to you
At Telenet group, you get more than just an attractive gross salary. We strongly believe in results and ownership: we give trust but also expect commitment and impact. What you achieve truly matters.
In addition to a thirteenth-month salary and holiday pay, you can count on an extensive package of extra benefits that supports you in your daily life as well as at work.
An overview of our benefits:
We value your ongoing development, investing in growth via our internal learning platform, coaching, and on-the-job training. You will have opportunities to keep learning and further strengthen yourself in your role.
We also prefer working closely together. We believe strong teams form by frequent interactions and quick transitions. To facilitate a smooth onboarding and rapid integration for new employees, we expect you to be present in the office at least three days a week during the first six months. On other days, you can work remotely from home.
What happens after you apply?
Do you see a match with our position as a Product Owner - Journey & Services? Then we look forward to receiving your application. We always get back to you. When there’s a match, we will reach out to you to get acquainted and explain the next steps in our selection process.? Then we look forward to receiving your application. We always get back to you. When there’s a match, we will reach out to you to get acquainted and explain the next steps in our selection process.