At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. *ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025. Your responsibilities As a Temporary Sales Administrator within the B2B Remarketing department, you provide administrative and operational support to the sales team and ensure smooth daily interactions with B2B traders, both locally and internationally. You play a key role in delivering high-quality customer service and in managing accurate and compliant administrative processes. Your main tasks will be: Provide daily support to B2B traders via phone, email and case management. Handle a large part of the KYC (Know Your Customer) process: Requesting and collecting required documentation Performing administrative checks Following up on approvals to ensure traders are correctly validated Maintain and update customer and case information in Salesforce. Deliver a customer-oriented service, ensuring professional and timely communication with partners. Work closely with internal stakeholders (sales, operations, …). You have a minimum of 3 years' experience in a commercial or a customer care role where commercial contacts by phone, problem solving, and quality of service were key. You have a 'can-do attitude,' you are customer oriented and a problem solver. You are an active listener and can quickly analyse the situation A strong administrative mindset, with the ability to work fast and error-free A good functional knowledge of MS Office You are fluent in English and a good knowledge spoken & written in French and Dutch. Join Ayvens – Drive the Future of Mobility At Ayvens, we're turning mobility into more than just a destination — we're making it a great experience. And to make that happen, we need people who make a difference. We're committed to helping our colleagues grow, thrive, and reach their full potential. That means: providing extensive training opportunities clear talent development plans fair and competitive compensation You can count on a well-rounded benef... Sales, Operational Support, Can Do Approach, MS Office Suite, Customer Oriented, Documentation, Communication, Quality of service, Listening skills, Case Management, Remarketing, KYC, B2B Marketing, Administration, Operations, Checks, Service, Problem Management, Salesforce, Problem Management, Customer Service Originele vacature is te vinden op StepStone.be – Maak nu een Jobagent aan op StepStone en vind je droombaan! https://bit.ly/2jPYsZC Vind gelijkaardige jobs, informatie over werkgevers en carrièretips op StepStone.be!
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