Our client, in the banking sector, is seeking an Internal Communication Officer to support the planning and delivery of internal communication initiatives. The successful candidate will contribute to fostering a positive, inclusive workplace culture by managing communication channels, creating engaging content, and supporting staff events and engagement projects.
Responsibilities :
* Manage and keep up-to-date the internal communication channels, particularly the organisation's intranet site, in coordination with relevant internal and external stakeholders.
* Actively participate in and support the ongoing development of these channels, such as with the intranet revamp and analytics review.
* Initiate and draft content with a strong storytelling approach, ensuring that content is consistent with the goals and objectives of the organisation. Deploy creativity to craft compelling narratives that resonate with employees.
* Coordinate, organise, or support internal staff events and activities that foster an inclusive, collaborative and trust-based corporate culture. These events can range from large all-staff events, to town halls or information sessions.
* Work closely with team members to deliver initiatives that drive staff engagement, by developing and/or supporting creative communication projects that aim to enhance employees' sense of belonging.
* Assist business functions with internal communications.
Qualifications:
* University degree in Communication, Journalism, Marketing, Digital Media or other related field, with post-graduate qualifications constituting a distinct advantage;
* A minimum of 3 years relevant professional experience in the communication field;
* Excellent knowledge of written and spoken English. Knowledge of French would be an advantage;
* Proficiency in standard computer applications, as well as editorial and content management software; knowledge of creative software, such as Adobe Creative Suite package, would be considered an asset.
Competencies:
* Excellent writing, editing, and proofreading skills, as well as the journalistic ability to proactively engage with colleagues to source content, stories, and generate a strong culture of internal communication.
* Creative, media-savvy, and enthusiastic about delivering high-quality content.
* Outstanding interpersonal and relationship-building skills, with the capacity to connect and forge partnerships at all levels.
* Excellent team spirit and be able to work autonomously on several projects, both independently and in a multicultural team.
* Strong organisational skills and a keen eye for detail.
* A can-do, proactive, and positive attitude, with an open mind toward team feedback.
* Stress-resistant, with the ability to meet both regular and unforeseen deadlines.