Why this role matters
At Enersee, we’re merging the best of two worlds — pre-sales engineering and customer success — into one pivotal role. Why? Because our clients deserve more than technical expertise or great support; they deserve a trusted energy partner who understands both the data and the business impact.
You’ll be the face and voice of Enersee to some of Europe’s biggest brands (think Lidl, Ahold Delhaize, Veolia, Stad Kortrijk, and more). Your mission: combine technical insight with strategic partnership — turning smart onboarding into measurable energy savings, long-term impact, and commercial growth.
As our internal energy expert, you’ll speak the language of engineers and energy managers, interpret energy and sufficiency data, and translate insights into action. Stepping into the shoes of our colleague Arnor, you’ll take over strong client relationships and help shape what Customer Success looks like as we scale.
About Enersee
We don’t like waste. Waste of time, energy, water, and efficiency. That’s why we built an AI-powered sidekick for energy, sustainability, and facility professionals. It uncovers hidden issues in building data, delivers real-time, actionable insights, and helps organizations hit cost and emission targets.
Translation: we help companies save money while making the planet less wasteful.
What you’ll do
* Be the trusted partner for enterprise and medium-sized clients, building strong, strategic relationships.
* Own onboarding with Product: align stakeholders, set up data integrations, define goals and success metrics.
* Interpret technical results (energy/sufficiency data) and help clients extract measurable value.
* Design business cases to scale from pilot to full rollout; drive renewals and expansions.
* Spot and act on opportunities across sites, portfolios, and competitive EMS landscapes.
* Collect, structure, and relay user feedback to Product & Engineering.
* Build HubSpot dashboards to track revenue, renewals, and expansion.
* Help codify and scale Customer Success practices, playbooks, and processes.
You’ll thrive here if you have
* 2–3 years in Customer Success, Account Management, or energy efficiency consulting (tech startup/scale-up or serving enterprise/medium clients).
* Ability to relate to customers on a technical level (engineers, facility managers, sustainability leads).
* Experience in energy management/efficiency, EMS/analytics tools, or “studiebureaus”/consultancies (e.g., ABU Group, Synergy) or partner ecosystems.
* Analytical chops: you love digging into building data and user feedback.
* Ambition and ownership: proactive, commercial instincts, and outcome-oriented.
* Communication superpowers: can simplify complex ideas for any audience.
* Passion for energy, sustainability, and tech.
* Fluent English + one other EU language (Dutch, French, or German preferred).
* Nice to have: HubSpot, Mixpanel, Intercom, or BI tools experience.
What we offer
Compensation
* €4,000–5,500 gross base per month (excl. holiday allowance; depends on experience).
* Performance bonus up to €25K/year.
* Stock options – you grow, we grow.
Benefits (Belgian-style!)
* 13th-month salary + double vacation pay.
* Company car (worth €35–50K) or mobility budget + extra salary.
* EV charging card (also usable privately).
* Meal vouchers (€8/day).
* Hospital insurance for you (free) + discounts for family.
* Laptop + smartphone, incl. €30/month for phone & internet.
Ready to help build the clean-energy future through tech, partnerships, and purpose?
Apply now and let’s talk. Or reach out directly to our recruiter: kelly.rapmund@enersee.ai – she’s eager to chat! 🚀