Position Purpose The Key Account Manager is responsible for the end‑to‑end management of one of our strategic customers. The role combines, during the initial ramp‑up phase, direct operational coordination and team steering, followed—once stability is achieved—by a full transition into a strategic and commercial key account management role.
This position requires strong customer management skills, deep operational understanding, and the ability to align Medlog’s multimodal capabilities with clients’ supply chain requirements.
Team Lead Key account desk
Rail, barge, trucking, depots & dispatching teams
Clients’ supply chain teams
Support and steer the operational team (CS & OPS) on a day‑to‑day basis.
Aligning closely with terminals, carriers, inland operators, and internal teams
Coach and support the team lead during the transition period
Drive improvement initiatives (cost optimization, modal shift, process digitalization, data integrity)
Coordinate with multimodal product teams to ensure capacity, reliability, and service consistency
Align Medlog objectives with clients’ supply chain strategy
Bachelor or master’s degree in Logistics, Supply Chain, Business Management, or equivalent
~3–7 years of experience in logistics, inland transport, freight forwarding, or supply chain
~ Proven experience in operational coordination and customer service
Leadership capabilities with a coaching approach
Fluent in English; German is a strong plus