Do you have solution delivery expertise within the IT industry? Do you combine comprehensive software development understanding with an eagerness to communicate with diverse stakeholders? Are you interested in providing tailored solutions to our key customers and partners? Then you might be the right fit to join our Software Delivery team as a Customer Solution Architect. You''ll play a key role in our success with large customers and strategic partnerships, which have been an essential part of our business since the foundation of Materialise.What you will doAct as the direct link between our key customers and partners, and the software product and services teamsEngage with account management when an off the shelf solution is insufficient for a customer''s needs Build deep relationships with customers'' stakeholders and leadership to enable them to be Materialise advocates Facilitate and activate solution driven discussions, providing well founded advice on requirements and guiding customers through the Materialise portfolioDefine custom solutions by understanding customers'' business and technical needs, leveraging your knowledge of the Materialise portfolioDocument architecture, solutions, and requirements, and prepare technical aspects of responses to tender requestsServe as the pre and post Sales technical owner of customer solutions, ensuring full knowledge and overview across productsDevelop solutions using Materialise toolsets or translate technical solutions to stakeholders within our software product and services teamsMonitor solution progress, acting as a single technical point of contact between customers and engineering teamsEnsure correct implementation and delivery of solutions at customer sites, and hand knowledge over to support teams in cooperation with the Project ManagerRemain the technical point of contact throughout the solution delivery lifecycleDevelop strategic solution roadmaps with customers and partners, supporting them in their 3D printing journey with solutions such as Next Gen Build Processors, machine control platforms, tailored automation solutions, and factory management solutionsDrive the solution roadmaps of global product and services teams for the additive manufacturing marketReport directly to HQ in Leuven, BelgiumContribute to continuous improvement through knowledge sharing and group discussions within your peer group Your profileProblem solver and self learner with an analytic mindsetAble to develop an idea from proof of concept through prototype to commercial product in collaboration with stakeholdersDeep knowledge of software development lifecycle and development pipeline (idea to production) Able to adapt content and style to the intended audienceVery comfortable communicating effectively across internal and external organizationsVery comfortable speaking to executives, IT management, and developersStrong command of the Englis