Want to join Azqore, named "Best Technology Outsourcing Solution" 2025 (Wealth Briefing Awards) ?
A subsidiary of Indosuez Wealth Management, the wealth management arm of the Crédit Agricole Group, and Capgemini, Azqore is an international company specializing in Information Systems outsourcing and Banking Operations Processing for private banking players.
We provide our customers with an Integrated Information System (S2i), and a full range of digital banking products and services.
We also handle our customers' back office operations from three hubs, in Switzerland, Singapore and Portugal. By 2020, Azqore will have 200 billion (CHF) in assets under management, represented by some thirty banks.
Our Banking Operations department stands out for the excellence of its unique tailor-made service, recognized by customers and the market alike. Nearly 200 employees work closely together in Switzerland and Singapore to handle the banking operations of demanding customers.
The Role
The Head of Securities will be part of this exciting function and is responsible for:
The processing and controls of the processes within the Securities function covering Securities Masterfile, Settlement & Derivatives, Securities Transfer, Corporate Actions and Income Tax.
Ensuring efficiency and productivity in delivery quality services to Azqore's clients.
Working closely with his/her colleagues to provide clients with technical expertise and solutions, in a comprehensive, timely and accurate manner.
Managing budget and financial trajectory for the securities department.
But here's the exciting part: you'll be helping launch this activity from scratch in Lisbon, working closely with our experienced team in Switzerland.
The role will be based in Lisbon, Portugal (Av. Dom João II 43, Lisboa, Portugal).
Your Responsibilities
Daily BAU
Successful applicant will be responsible for the management of Securities Operations function and part of the Operations management team.
Ensure operational efficiency and excellence and maintain low levels of operational risk
Align the Securities Operations team members to the Operations and Company goals and vision
Acts as the point of contact for clients on all Securities Operations queries, concerns and issues.
Others
Leads Azqore Operations projects and initiatives, where necessary
Drive cross border collaboration and strengthen communication channels with the Swiss team
Enhance client service standards within the team, and consequently the client ratings of the function. Propose/identify value-add solutions which can impact profitability.
Your core competencies Risk Awareness Skills Technical Skills/ Product Knowledge Change Mindset & Emphasis on Quality People Management
Client Service Oriented & Strong Stakeholder Management Skills
Leverage technical expertise to provide clients with quality processing and solutions
Build and maintain a strong communication channel with clients and stakeholders
Ensure that the controls performed by the team adhere to the procedure, with a focus on ISAE-audit related controls
Develop strong escalation and risk awareness skills in the team.
Demonstrate an excellent knowledge of the system, S2i, as well as Azqore, including its vision, objectives and culture, and leverage this in interactions with the clients.
Ability to demonstrate a change mindset and challenge status quo
Demonstrate and cultivate a process excellence mindset and awareness within the team
Cultivate habits around the Azqore management charter
Ability to engage, influence and lead the Portuguese Securities team to achieve Operations/company goals
Other
Fluency in English and French
At least a Bachelor degree (preferred Master degree), preferably in Accountancy, Banking & Finance
At least 10 years of relevant experience in Securities Operations and at least 5 years of people management experience
Excellent communication skills; Ability to collaborate, especially cross border
Rigorous and results oriented
Adaptable and resilient
Benefits
25 days of annual leave for a healthy work-life balance.
Generous healthcare contribution and attractive pension plan
14-month salary structure (12 months + vacation + Christmas allowance).
Meal card (Pluxee – €11.60/day).
Annual performance bonus.
Hybrid work model – up to 2 days/week from home.
Permanent contract in a stable and professional environment.
Ongoing training and career development within Azqore and the Crédit Agricole Group.
About the recruitment process?
One of our Talent Acquisition Partner will contact you for an initial discussion.
If you decide (you & the Talent Acquisition Partner) to go ahead with the process, you'll have a meeting with the manager.
Taking the next step in the process? An interview with our Head of Global Operations and her Deputy.
Then a last HR interview is waiting to get to know you better.
You will also complete a test on your motivational levers (PULSIONS) if you progress to the final selection process.
Inclusion and diversity
Acting every day in the interests of our customers and society, we are a group committed to diversity in all its forms and to inclusion.
We are committed to combating cognitive biais, and train our managers accordingly.
As a company operating in the IT sector, which suffers from a structural lack of female representation, we attach particular importance to developing the gender mix of our teams.
All our positions are open to people with disabilities.
We're not looking for a standard profile, we're looking to identify your unique talent.
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