Position Summary
The Senior Project Manager is responsible for the end-to-end delivery of multiple complex software projects, ensuring successful implementation of total business solutions on time, within budget, and aligned with customer expectations.
This role involves managing large, high-risk, strategic programs requiring strong coordination across multiple functions, business units, geographic regions, and cultures. The Senior Project Manager owns project performance across cost, schedule, scope, revenue forecasting, and business growth objectives.
The role also involves building strategic partnerships with senior retail stakeholders, internal executives, vendors, and subcontractors while contributing to long-term account growth.
Key Responsibilities
Project Scoping & Pre-Sales
Define project opportunities and objectives
Identify risks and mitigation strategies
Develop detailed project plans and budgets
Identify resource requirements
Support sales processes and conduct client presentations
Identify incremental business opportunities
Project Governance & Execution
Lead complex cross-functional project teams
Manage full project lifecycle (initiation to closure)
Monitor and control scope, cost, schedule, and resources
Track financial performance and revenue forecasts
Trigger invoicing milestones aligned with contractual agreements
Ensure proof of delivery for billable activities
Conduct project status reviews and stakeholder communications
Administer contracts and support negotiations
Financial & Operational Management
Manage P&L responsibility (projects up to €10M)
Control cost/schedule/resource variances
Oversee vendor and subcontractor performance
Drive continuous improvement initiatives
Required Skills & Competencies
Strong experience with Agile software delivery and infrastructure project delivery approach, techniques, deliverables and lifecycles.
Advanced cross-functional leadership capabilities
Strong executive communication (written & verbal)
Excellent stakeholder management and negotiation skills
Ability to manage multiple large-scale projects simultaneously
Strong command of MS tools (Teams, MS Project or equivalent)
Working knowledge of project management information systems or PSA systems
Familiarity with PM methodologies (PMBOK, PRINCE2, Agile, IPMA)
Strong change management capabilities
Qualifications
Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field
10+ years of project management experience in Professional Services environments
Proven experience managing medium-to-large complex software implementations
Experience managing project P&L (Profit & Loss) up to €10M
Agile experience (mandatory)
PMP, PRINCE2, or IPMA certification (preferred)
Retail industry experience (Food / Non-Food) preferred
Languages: Native-level Flemish & French + Fluent English