Amazon Logistics Station Leader, Amazon Logistics
At Amazon we treat every single day like its day one. And we never sit still while we do it. Are you up for crafting solutions and solving tomorrow’s problems today? Then we have the opportunity for you!
We’re seeking a Delivery Station Manager to join our Amazon Logistics team in João Pessoa – PB. You’ll operate out of one of our dynamic Delivery Stations: they are at the heart of Amazon’s rapidly growing Operations and Logistics network – they’re where we sort and process our parcels. As a Delivery Station Manager, you’ll deliver inspiring, supportive leadership for the teams you lead. But at the same time, you don’t shy away from rolling up your sleeves and getting involved whenever necessary.
You’ll be directly responsible for developing a team of Shift Managers and their direct reports: meanwhile you will report to the Senior Operations Manager. The quality of your leadership is key to success in this role: you’ll tactfully motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.
Another key aspect of the role is to lead on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you lead. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.
Key job responsibilities
* Lead all delivery station operations with full accountability for safety, quality, performance, customer experience, and people development.
* Drive the station’s vision by creating quality and process improvement initiatives to meet and exceed business targets, while problem‑solving performance gaps.
* Set clear expectations for Operations, Area, and Shift Managers, measuring performance and holding them accountable.
* Manage a 24/7 operation handling Amazon last‑mile deliveries under growing volume and complexity, overseeing day‑to‑day relationships with multiple Delivery Service Providers (DSPs) and presenting operational metrics to senior leadership.
* Build and execute a comprehensive talent plan covering acquisition, performance management, learning and development, succession planning, and employee engagement.
* Leverage the management team to generate and implement improvement ideas, fostering a strong culture of engagement across all station levels.
* Ensure best practices are shared across departments, shifts, and the broader network.
* Partner with key stakeholders – including Transport & Sortation, Finance, HR, Loss Prevention, and Engineering – to secure resources and support for strategic initiatives.
Basic Qualifications
* Bachelor’s degree or equivalent.
* Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
* Experience in people management.
Preferred Qualifications
* Experience in English-language communication skills, both written and verbal.
* Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations experience.
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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