As a Sales Support, your responsibilities are:
* Sales Team Support: Assist the sales team with pricing, quotes, contract proposals, and forecasting to ensure competitive offerings.
* Order Management & Optimizing Solutions: Oversee and track orders, ensuring timely delivery, resolving any order discrepancies or delivery issues, and addressing customer inquiries promptly to ensure smooth operations.
* Customer Complaints: Handle customer complaints effectively, providing quick resolutions to maintain high levels of customer satisfaction.
* Account Planning & Pricing: Assist with account planning, pricing strategies, and update the CRM with market insights to support sales objectives.
* Compliance: Ensure adherence to standards, maintaining high-quality operations in all order processing and sales support tasks.
* KPI Achievement: Work towards achieving KPIs related to sales targets and operational efficiency.
* Team Collaboration: Collaborate with team members to share knowledge, close deals, and provide operational support.
A successful Sales Support should have:
* A Bachelor's degree (or equivalent experience).
* 3+ years of experience in sales support or customer service in a dynamic, fast-paced environment.
* Strong communication skills, with the ability to engage with customers and colleagues fluently in Dutch, English, and French.
* Proficiency in ERP systems (experience with CRM systems is a plus).
* A customer-focused, proactive mindset, with excellent problem-solving and time management abilities.
* A dynamic, solution-oriented approach, able to prioritize tasks and work independently while being a team player.
Our customer offers you:
* An attractive monthly salary between €3000 and €4200 gross, depending on experience.
* A comprehensive extralegal benefits package, including meal vouchers (€8), eco vouchers (€250), a bonus plan linked to KPIs, a 13th month, and DKV insurance.
* Extensive training and development opportunities to help you grow professionally.
* A positive and collaborative company culture that prioritizes employee growth and well-being.
* Generous holiday leave to ensure a healthy work-life balance.
* The opportunity to be part of a global, industry-leading company based in Zaventem.
We invite all suitable candidates to seize this exciting opportunity and apply today!