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Senior key account manager

Bruxelles
Batenborch International
Responsable grands comptes
De 80 000 € à 100 000 € par an
Publiée le 25 mars
Description de l'offre

About the company : fast-growing & ambitious environment
It isn’t just a pet food company — they are a leader in the European pet food industry. The company is owned by one of the largest Private Equity firms worldwide. As one of the top 3 pet food manufacturers in Europe, they provide over 600 customers across 40 markets with high‑quality products. From dry kibbles to wet food and tasty snacks, they’ve been recognized as an industry innovator, shaping the future of pet nutrition.

What makes them different?
They focus on delivering products that enhance the lives of pets and pet owners while also caring for the planet. Sustainability is at their core, and they are consistently developing products that align with the latest trends in human food, including more natural, fresh ingredients.

About this unique mission
You will have the complete P&L responsibility of multiple retailers/pet specialists within Belgium. Future international responsibilities are strongly possible. Your main focus will be to grow the existing partnerships by expanding their own label share (via current and/or new product categories) and/or building their brands. Internally you manage functionally an international team of several departments in place to achieve common goals: category management, product management, supply, customer service, finance, etc. In this role, you start reporting to the Country manager of amongst others BE/UK and once you can run the business independently to the General Manager BNL/UK .

Key Responsibilities

Develop strategic, long‑term relationships with your major retail/pet specialty customers; (Colruyt, Delhaize, Carrefour, Aldi, Lidl, Aveve, Tom&Co…)

Take full ownership of the strategic plan for your accounts, driving sales and managing the profit and loss elements, aligning with the broader company goals;

Lead forecast planning in unison with finance and supply teams to provide stellar customer service and financial consistency;

Lead customer negotiations, representing the company's commercial interests and value‑based trading terms effectively.

Manage functionally & work closely together with several internal teams (Catman, Production, Product Developers) to achieve their partners’ and the company's mutual ambitions.

Candidate Profile
Education

A master’s degree in business economics or similar

Languages

Fluent in Dutch, French, and English

Experience
You are an ambitious, customer‑centric goal getter, who has:

Minimum 7 years of relevant commercial experience in large FMCG environments, such as Key Account Management or Category Management.

Proven track record of achieving ambitious goals and delivering strong results, even in challenging circumstances.

Knowledge of the Belgian pet food market is a strong plus.

Affinity with pets and/or pet food is important; technical nutritional or production knowledge is not essential, provided there is a strong willingness to learn.

Resilient and result‑driven, focusing on long‑term sustainable growth.

Create and implement a 360° negotiation approach.

Strong sense of ownership: treat the company as if it was your own.

Continuously identifying new growth opportunities and finding ways on how to unlock them.

Creative problem solver with a can‑do mentality.

Doesn’t take a no for an answer.

Strategic thinker, being able to make your own 1, 3 and 5‑year plan, in line with the company’s ambition.

Strong internal stakeholder management, being able to collaborate with/get things done from several departments.

Analytical: Ability to read and understand your P&L in depth and act upon it.

Ability to understand multiple datasets e.g. Nielsen data.

Based in Belgium.

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