We are currently looking for an experienced ServiceNow Architect to join one of our global consulting clients. This role is based in Brussels with a hybrid working model — 2 days on-site and 3 days remotely per week.
In this position, you’ll act as a cross-functional architect, delivering guidance and expertise across multiple client ServiceNow initiatives instead of focusing on a single program. Proficiency in English is essential for this role.
Role Type: 6 month contract (possible extension)
Start Date: ASAP
Location/Language: Brussels — English (required)
Requirements:
* Extensive experience as a ServiceNow Architect
* Fluency in English (written and spoken)
* Ability to work across various projects and collaborate with different stakeholders
* Willingness to work on-site 2 days per week in Brussels (some flexibility on this)
Responsibilities:
* Serve as the lead ServiceNow Architect across multiple business units
* Gather, translate, and refine business requirements in collaboration with stakeholders
* Provide architectural guidance and design solutions for ITSM, SPM, CSM, and custom applications
* Support long-term platform strategy and implementation of best practices
* Work closely with technical teams to align delivery with client expectations and standards
Essential Experience:
* At least 6 years’ experience with ServiceNow
* Architectural expertise across modules such as ITSM, CSM, and SPM
* Experience developing custom applications on the ServiceNow platform
* Ability to translate business requirements into technical solutions
* Fluency in English
* Collaborative and strong communication skills
Desirable Experience (Additional Information):
* Experience within a multi-client or consultancy environment
* Familiarity with Agile delivery methods
* ServiceNow certifications (desired but not essential)