Talent & Delivery Manager, Managed Solutions
Robert Half
is seeking a qualified candidate to join our
Managed Solutions Benelux
team as Talent & Delivery manager. This is a critical role to partner with our consultancy firm Protiviti to deliver on projects, manage and attract talent and ensure high-quality outcomes and service to support our Managed solutions (MS) business growth across Benelux. This role will report into the Manager of Delivery, Managed Solutions.
Job Description Summary
Project Delivery
* Liaise with Protiviti to capture client requirements, asking relevant technical, functional, and operational questions (ideally during a joint intake with Protiviti and the client).
* Create accurate project specifications to enable effective resourcing and matching.
* Screen and select suitable candidates for project roles.
* Present clear and accurate consultant profiles to Protiviti.
* Prepare and coach candidates for interviews with Protiviti; observe or host interviews where required; guide and advise Protiviti as needed.
* Collect and provide timely feedback; coordinate the end-to-end process, including all compliance requirements.
Aftercare & Quality Assurance
* Conduct regular feedback and quality calls/meetings with both consultants/contractors and Protiviti engagement managers, including end-of-assignment debriefs.
* Coordinate resource teams when required (on- or offsite) and liaise regularly with Protiviti engagement managers.
* Support Protiviti team and the Talent solutions teams with reviews and updates.
Talent Acquisition & Resource Management
* Build and maintain a network of consultants/contractors in the Benelux market, focusing on BPI, Audit & Risk, Technology, and Supply Chain.
* Develop strong relationships with Talent Solutions partners, who act as key resource providers for Protiviti.
* Support redeployment of consultants/contractors, keeping track of top talent.
* Act as an ambassador, strengthening the connection between Talent Solutions and Protiviti.
Qualifications:
* Minimum 3 years' experience in client delivery/staffing.
* Fluent in Dutch and English; French is a plus.
* Strong interest in talent acquisition, resource planning, and client delivery (serving Protiviti and their end clients).
* Good understanding of consulting practice groups; affinity with freelancers is a plus.
* Proven ability to quickly build relationships with key business partners across functions.
* Excellent verbal and written communication skills across seniority levels, teams, and geographies.
* Fast learner with new systems and processes.
* Strong facilitator and enabler of talent.
* Self-motivated, organised, and proactive team player.
* Ability to identify process gaps and implement improvements.
* Willingness to travel across the Benelux for meetings.
* Role can be based in the Netherlands or Belgium.