Job Responsibilities
As Service Account Manager (m/f), you will take full ownership of the end-to-end sales process for our Lifecycle Services in the Marine segment within EMEA (including the Netherlands, Norway, Germany, Denmark, and other countries). With a strong focus on customer engagement and strategic business development, you’ll work closely with internal teams to deliver high-impact service solutions that fit their unique operational service needs and drive long-term value for our end customers. The dynamic nature of this position combines hands-on customer interaction, collaboration across internal teams, and the opportunity to develop new businesses with a high degree of autonomy.
Your key responsibilities include:
1. Manage and grow relationships with key stakeholders such as shipowners, ship operators, and repair yards involved in overhaul projects with drives
2. Identify and drive strategic Lifecycle Service initiatives in alignment with the EMEA Marine Sales strategy
3. Develop and maintain a healthy sales pipeline through proactive customer engagement, actively managing both push (service promotion) and pull (customer demand) activities, and structured follow-up
4. Ensuring a seamless and high-quality customer experience through close collaboration with the EMEA Marine Sales team, ensuring clarity, responsiveness, and high-quality service interactions
5. Acting as the Lifecycle ambassador within the team, sharing best practices and inspiring your colleagues to leverage Lifecycle service opportunities
6. Translate market trends and customer needs into enhanced or new service offerings
7. Continuously evaluating the service portfolio and service delivery quality, identifying areas for improvement and recommending enhancements to support business growth and customer satisfaction
Background & Skills
8. A technical background with a degree in Electrical or Mechanical Engineering or equivalent experience
9. Proven experience in customer-facing commercial roles, preferably within a technical or industrial environment
10. Experience in selling Lifecycle Services (. spare parts, maintenance, overhauls, retrofits) is a strong plus
11. Solid understanding of the Marine industry and its key stakeholders is highly desirable
12. Passion for driving value through service and innovation in the Marine sector
13. Proactive and collaborative work style with a hands-on, strategic mindset
14. Solid communication and influencing skills in English (both written and verbal), other languages are a plus
15. Willingness to travel (approx. 25%)
#LI-FR1
Join Danfoss Drives and become part of a team making a significant impact on energy efficiency and electrification. As a global leader in power conversion solutions, we are committed to sustainability, exceptional quality, and fostering an inclusive work environment. Our technology powers industries worldwide and supports global decarbonization efforts. Engineer a better future with Danfoss, where meaningful change begins with you!
Employee Benefits
We are excited to offer you the following benefits with your employment:
16. Bonus system
17. Paid vacation
18. Flexible working hours
19. Possibility to work remotely
20. Pension plan
21. Personal insurance
22. Communication package
23. Opportunity to join Employee Resource Groups
24. State of the art virtual work environment
25. Employee Referral Program
This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.