About Miravia: Miravia is an innovative e-commerce platform that connects buyers and sellers effortlessly. We are committed to providing a dynamic shopping experience by partnering with forward-thinking brands across diverse categories. Based in Madrid, we collaborate with global teams to develop the e-commerce platforms of tomorrow.
Your Role: We're looking for a Key Account Manager who is going to be responsible for the management of a portfolio of key sellers in the Home and sports industry composed of the main retailers and distributors in the market already on the platform, including the responsibility of GMV growth, negotiation at the C-level of the strategic plan, the definition of the growth strategy, and execution, and guidance to grow in the platform
Key Responsibilities:
* Business development capability to convince relevant retailers and distributors to cooperate with Alibaba in a win-win relationship and own the sales performance of a set of sellers in his book of business.
* Negotiating with key sellers and promoting the relevant local selection, negotiating price advantage, and ensuring that the business goals are achieved.
* Prioritize seller growth based on market opportunity, product mix, and price advantage.
* Understand the main distributors in Spain for the home and sports industry. And understand key insights of market demand to drive sales with multicategory sellers.
* Commodity operation: analyze the user's demand for commodities, enrich the market supply, and formulate the annual product promotion rhythm according to the season and life cycle of commodities. Exploit the seasonality of certain categories through seller operations.
* Maintains a good relationship with the key account in his portfolio with positive feedback loops.
* Seller operations: provide key sellers guidance within Alibaba platform operations, usage of marketing tools, and advertising solutions, amongst others. Bring strong relationships; be a trusted advisor and the single point of contact.
* Negotiation of product and price based on market demand
* Systematic understanding of new business opportunities and implementation with sellers
* Seller operations capability with an understanding of service metrics, content metrics, and marketplace dynamics
* Understanding of the margin chain in the industry, pricing, and trends.
* Analytical thinking capability for data handling and application to solve problems, with independent thinking.
* Technical guidance; high-level understanding of main integration method between seller ERP systems and marketplace (API, middleware, CMS modules, etc.)
* Methodology development: comprehensive analysis basic on multi-dimensional data systems, to make business choices to deliver KPI.
Requirements:
* Full-time undergraduate degree or above, with plus 1 year as KAM in a marketplace or distributor/retailer/brand managing marketplace business. Is a must to have experience in seller operation experience and platform operation experience, familiar with distributors, retailers, brands, and business models, and familiar with e-commerce platform operations
* Language: Fluent in English and Spanish are a must.
* Horizontal projects leadership capability.
* Good communication skills and teamwork spirit.
* Strong ability in data processing and analysis, Excel proficiency.
Application Process:
Ready to embark on this journey with us? Please send your CV in English!
Whether you tick every box or bring a unique blend of skills, we want to hear from you. Diversity is our strength, and we encourage applications from those who bring distinct perspectives to our team.
Join Miravia, and let's shape the e-commerce landscape together!