Retail Artist Belux - Brussels/Antwerp
Position
The Retail Artist has a key position in the Retail team. His/her key mission is to create a unique and tailored experience for customers, acting as an ambassador for the brand and contributing to Dior’s growth. The main focus will be focusing on top perfumery stores, pushing sell-out performance and more events realization.
Combining a business orientation and a passion for retail, the Retail Artist is an artist of relation who contributes to the brand image and helps to build retail leadership in the market.
Job responsibilities
1. BUSINESS FOLLOW UP
Develop together with the Retail Develop action plans to increase stores performances
Follow up on product assortment and testers/sampling usage
Follow up on competitors’ presence and activations
2. ENGAGING STORES
Motivate store teams in his/her regio
Give appropriate training
Present new products
Secure perfect merchandising in line with brand guidelines
3. OFFER BEST IN CLASS SELL OUT EXPERIENCE
Provide best in class selling ceremony in stores.
Develop loyalty through strong brand relationship with top clients.
Make 1-to-1 appointments
Develop cross selling & increase productivity
Offer expert services
Act as a “face” of the brand and be a strong brand ambassador
Profile
1. Min 3 years of prestige beauty sales experience - certification in make-up artistry is a plus
2. Performance-driven with strong retail mindset and excellent selling skills
3. Ability to provide inspirational, authentic and personalized customer service
4. Ability to effectively build loyal customer relationships
5. Storytelling and ability to engage, entertain and inspire
6. Flexibility regarding locations in designated territory
7. Willingness to work retail hours during weekdays, shopping nights, weekends and special events in a fast-paced work environment
8. French & Dutch speaking with good knowledge of English.
This job description is non-exhaustive and can be adapted according to the needs of the company.