About this role
Key Responsibilities
* Resolve user issues and provide technical support to staff members.
* Install, configure, and maintain technology systems, software, computers, servers, and networks.
* Collaborate with the IT Service Provider to troubleshoot IT problems and implement system changes.
Required Skills and Qualifications
* Bachelor's degree in IT, computer science, or equivalent certifications.
* Minimum 3-5 years of experience in a similar position, preferably in biotech or pharma industry.
* Strong knowledge of Windows 11, Windows Server 2022, Virtual Machines (VMware, KVM), and other relevant technologies.
Preferred Skills
* Excellent communication and teamwork skills.
* Ability to work independently and take initiative.
* Good organizational and problem-solving skills.
We are looking for an experienced IT Support Technician to join our team. If you have a strong background in IT and excellent technical skills, we encourage you to apply.