TikTok Shop - Core Seller Growth Specialist
Responsibilities
* Directly engage with potential sellers through outbound channels (phone, WhatsApp, email) to drive seller onboarding and early activation.
* Own day-to-day execution of seller acquisition funnel, including lead follow‑up, qualification, conversion, and onboarding coordination.
* Build trust with sellers, clearly communicate platform value proposition, and drive conversion through proactive engagement and follow‑ups.
* Work closely with BPO teams to scale outreach efforts, while personally handling high‑potential leads and critical conversions.
* Track and manage seller pipeline, ensuring timely progression across stages (Contact → Registration → Onboarding).
* Identify common seller objections and feedback, and continuously improve outreach scripts, playbooks, and conversion strategies.
* Collaborate with Ops, Product, and Policy teams to ensure smooth onboarding experience and resolve blockers impacting conversion.
* Support pilot execution and on‑the‑ground testing, ensuring fast iteration and strong execution discipline.
Qualifications
* Minimum: 2+ years of experience in sales, business development, account management, or operations.
* Strong communication and persuasion skills; comfortable making high‑volume outbound calls and engaging sellers directly.
* Results‑driven and highly execution‑oriented; willing to be hands‑on and own conversion targets.
* High oral/written proficiency in English and Portuguese required for this role due to cross‑functional collaboration with global teams.
* Preferred: 2+ years of experience preferably in e‑commerce, marketplaces, or tech platforms.
* Comfortable working in a fast‑paced, ambiguous environment with evolving processes.
* Strong ownership mindset with ability to follow through and close deals.
* Familiar with local market and seller ecosystem.
* Ability to thrive in ambiguity and adapt quickly to change.
#J-18808-Ljbffr