We are looking for a motivated and tech-savvy L1/L3 Engineer to join our IT team in an entry-level role.
This is a great opportunity for someone looking to start a career in IT support and gain hands-on experience in a fast-paced environment.
Key Responsibilities:
* Respond to user requests for technical support in person, via phone or email.
* Assist in the setup, configuration and maintenance of desktop and laptop computers.
* Support basic troubleshooting of hardware, software and peripheral devices.
* Help maintain inventory of IT equipment and manage hardware check-in/check-out.
* Educate users on software and hardware use.
Requirements:
* High school diploma or equivalent (Associate degree in IT or related field preferred).
* Basic understanding of Windows and/or Mac operating systems.
* Familiarity with Microsoft Office Suite and commonly used software applications.
* Strong communication and interpersonal skills.
* Ability to work independently and in a team setting.
* Good organizational and time-management skills.
We offer a dynamic work environment where you can grow and develop your skills. If you're passionate about technology and enjoy working with people, this could be the perfect role for you.