Title: SAP EWM Support Consultant
Location: Madrid (Alcobendas), Spain (Hybrid)
Long Term Contract.
Job Description: Spanish Speaking is Must.
* Should have minimum 3 years in EWM hands on work in warehouse support or support projects.
* Must have experience in integrating EWM with automated systems like ASRS, AGV, LIFT, Scheduler, AMR, conveyors, pallet exchangers etc.
* Must have experience in integration of EWM with MES and S4 modules like Manufacturing and Quality Management
* Must have good knowledge in following IM areas: Inventory Management, Stock transfers, Special stocks, Stock types, Physical Inventory, Account Determination and Valuation
* Must have good knowledge in following EWM areas: Integration with ECC, Inbound Processing Outbound Processing, Physical Inventory, RF Transactions, HU Management, Transportation Units, Production Integration, Kitting, Cold chain management etc.
* Good Knowledge in integration aspects with other modules SD, MM, PP and QM
* Good understanding of business processes in the life sciences / pharmaceutical domain.
* Ability to understand business requirements from business users and prepare requirement document, functional specifications.
* Good understanding of GXP and SOX requirements. Should have working experience in a highly regulated environment.
* Should be aware of release governance processes and have experience in working on any incident management tool and testing tool.
* Should have handled post go live stabilization and critical issue resolution.
* Must have an experience working in an environment utilizing number of non ECC systems like MES, WES using interfaces such as PI, ALE, REST etc.
* Basic understanding of custom code along with basic debugging skills.
* SAP EWM knowledge and Spanish speaking
* Warehouse operators and customer facing.
* Willingness to work in shifts, including Night Shift.
Desired skills:
* Responsible for Level 1 Support for EWM business team, Worked in SNOW ticketing tool.
* Worked in EWM space in ECC EWM 9.5 or S/4 HANA EWM 1909 or onwards.
* Responsible for liaising with client business teams and supporting the client on day-to-day operations and resolving L1 issues and raising incidents for connected teams.
* Responsible for coordinating with customer on day-to-day basis and win customer confidence.
* Responsible for understanding of integration with Warehouse Automation and MES system.
* Responsible for integrating with other satellite systems/vendors for issue analysis and resolution.
* Responsible for liaising with client business teams and advising the client on day-to-day operations.
* Responsible for coordinating with customer on day-to-day basis and win customer confidence.
* Responsible for aligning with EWM IT team for Change Requests and execute informal testing.
* Propose workarounds for issues needing immediate resolution.