H2Key Responsibilities /h2pYou will play a pivotal role in fostering growth and development within your area of expertise. /pullistrongPeople Development Coaching: /strong /liulliGuide and mentor team members to help them build relevant skills and shape meaningful career paths. /liliProvide continuous feedback throughout the year and lead annual evaluations, including salary reviews. /li /ullistrongTalent Acquisition Onboarding: /strong /liulliRecruit new talent based on evolving departmental needs. /liliEnsure seamless integration of new team members and provide them with access to necessary knowledge. /li /ullistrongStrategic Resource Planning: /strong /liulliCollaborate with other Chapter Leads on sourcing strategies that adapt to change and align with long-term goals. /liliMaintain open, value-driven relationships with external partners and staffing providers. /li /ullistrongSupport Expertise: /strong /liulliServe as a trusted point of contact for complex technical or organizational challenges. /liliHelp team members enhance their agility - the ability to work flexibly and collaboratively in changing environments. /li /ullistrongTribal Leadership: /strong /liulliRepresent your chapter in the tribal leadership team and contribute to the broader direction of the organization. /li /ullistrongCulture Community Building: /strong /liulliPromote a culture of open feedback, psychological safety, and trust. /liliSponsor one or more internal communities of practice where employees share expertise and grow together. /li /ul /ulh2What Makes This Role Exciting /h2pShape the next generation of IT experts while staying connected to real-world challenges. /ppInfluence the evolution of a dynamic and forward-thinking tech environment. /ppWork in a structure that values autonomy, collaboration, and continuous learning. /ppContribute to meaningful digital services that support millions of customers. /ph2Requirements /h2pA minimum of two years' experience in a relevant leadership or coordination role within IT is required. /pulliProven ability to coach, mentor, and support developers and/or functional analysts is highly valued. /liliSolid understanding of IT infrastructure fundamentals, with working knowledge of ITIL and Agile ways of working. /liliA technical background in infrastructure technologies is a strong advantage. /liliStrong interpersonal skills, with the ability to understand and relate to the needs and emotions of team members. /liliComfortable working within agile environments and familiar with the dynamics of agile teams. /liliNaturally driven by innovation, with a mindset focused on continuous improvement and quality. /liliFluent in Dutch and/or French, both spoken and written. A strong command of English is essential. /li /ul