Tasks and responsibilities
You will support the day-to-day operations at the main reception desk of a central building on an industrial site in Hoboken. In this role, you ensure professional visitor handling, smooth telephone management, and correct compliance with site entry procedures.
* Act as the first point of contact for visitors and customers entering the central building and wider site, including larger groups of 50 to 100 people
* Manage incoming and outgoing calls across the organisation
* Create visitor badges, assign access rights, register visitors, and clear badges at the end of the day
* Reserve taxis for employees and visitors
* Handle reception-related administrative tasks, such as sending correspondence, managing visitor PPE, and managing keys for vehicles
* Work closely with security and administrative support teams
* Occasionally support evening events
Location and working hours
* On-site in Hoboken
* Working hours: 07:30-16:15
* Lunch break: 12:15-13:00
* 8-hour workday
Your profile
* Minimum Higher Secondary Education in Reception/Public Relations, or equivalent through experience
* Minimum 5 years of relevant experience in a large company
* Experience on an industrial site is a strong plus
* Familiarity with visitor registration and badge systems is a strong plus
* Strong skills in MS Office and Microsoft Teams
* Knowledge of SharePoint is an asset
* Customer-oriented, polite, and professionally presentable
* Stress-resistant and communicative
* Discreet, trustworthy, and able to work independently
* Accurate, proactive, and able to take initiative
* Flexible mindset, with occasional support during evening events
* Dutch: fluent
* English: fluent
* French: good to very good
* German is a strong plus
Offer
You will be part of a growing Belgian SME where initiative and personal development are encouraged. We will provide you with an enjoyable work environment with fun colleagues. We will work out a career plan with you, with attention and a budget for extra education/certification. You can count on an attractive salary, supplemented with extra-legal benefits, including a company car.
(Freelance is also possible)