The Role:We are seeking an experienced Head of Quality Assurance (Global Services) to lead quality, compliance, and risk management activities across a globally distributed service environment.This role is ideal for a strategic yet hands-on QA leader with an engineering mindset, strong critical thinking skills, and experience operating across regulated industries such as pharma, biotech, and environmental services. You will work closely with cross-functional stakeholders and external partners, ensuring quality standards are upheld while enabling efficient, scalable operations.The position offers a hybrid working model and does not require full-time site presence, making it well suited to professionals experienced in vendor-facing and remote QA leadership .Key Responsibilities:Lead and continuously improve the Quality Assurance framework across global servicesOversee vendor quality management, including audits, performance reviews, and compliance assessmentsEnsure adherence to regulatory and quality standards relevant to pharma, biotech, and regulated environmentsPartner cross-functionally with Engineering, Regulatory, Operations, and Supply partnersDrive risk identification, forecasting, and mitigation strategies across services and suppliersSupport inspections, audits, and quality investigations where requiredAct as a senior QA contact for both internal stakeholders and external partnersKey Requirements:5+ years' experience in Quality Assurance within regulated industriesEngineering or technical background with strong analytical and critical-thinking skillsProven experience in vendor management, supplier audits, and external quality oversightStrong understanding of QA, compliance, and regulatory expectationsExperience working in cross-functional and international environmentsComfortable operating in remote / hybrid global service modelsFluent in English, with strong working knowledge of Dutch and French