Store Manager at waterdrop®
Drink More Water, together we grow.
At waterdrop®, we make drinking more water fun, convenient, and sustainable! Our fruity little cubes – Microdrinks – save plastic and carbon emissions and contribute to a greener planet. With a successful online presence, 40+ stores worldwide, dedicated B2B partners, and over 22,000 retail and branded stores, we’re eager to take this journey to the next level – together with you!
Job Overview
Become our new team leader. This is a full‑time position (36 or 38 hours per week).
Your Responsibilities
Maximise contribution by achieving budget sales and controlling costs.
Manage store costs while delivering on store objectives.
Report weekly figures accurately to monitor store performance and identify opportunities for improvement.
Ensure that team recruitment and scheduling aligns with budget.
Manage the content and frequency of team training to develop and motivate for high levels of customer service and performance.
Oversee the overall customer experience, bringing the waterdrop® brand values to life.
Provide opportunities for future store managers through succession planning.
Manage the performance and development of the management team.
Maintain store presentation, including cleanliness, visual display, and merchandising to reflect our brand.
Provide feedback on product performance and development to appropriate departments.
Maintain open communication within the store and across other departments, ultimately enhancing customer satisfaction.
Lead on store events, marketing, and sales opportunities within the local area.
Manage time and priorities effectively in store.
Ensure store visits by senior waterdrop® management are always a positive experience.
Adhere to all company policies and procedures within the store.
Ensure health and safety compliance within the store.
What You Bring to the Table
Experience in a customer‑service‑focused environment emphasizing product presentation and commercial management.
Understanding of store KPIs and how to positively influence performance.
Ability to report sales figures and store performance accurately to senior management.
Skill in managing and coaching people individually and as a team.
Experience recruiting and training a high‑performing team.
Strong communication and interpersonal skills for collaboration with all stakeholders.
Self‑motivated and driven to deliver standards and results.
Ability to influence commercial and operational areas positively.
Flexibility to adapt style to different situations.
Effective change management skills.
Strong delegation ability.
Openness to self‑improvement, development, and feedback for personal and team performance.
Resilience, problem‑solving skills, and the ability to manage daily challenges.
What We Offer You
An ambitious and international team where fun is not neglected.
Individual development opportunities in one of the fastest‑growing e‑commerce companies in Europe.
Discounts on on‑ and offline waterdrop® purchases and various free merchandise items.
Legendary team events and qualified training.
Competitive salary.
Bonus possibility when targets are met.
Wanna drop in? Just send us your CV via the application button.
Location: Zedelgem, Flemish Region, Belgium
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