Role description
The Senior Workforce Planning Manager EU/UK&I will drive workforce agility across a Service in Europe & UK&I, establishing proactive 12-week forecasts, maximizing productivity, and ensuring demand needs are managed, early warnings and proactive insights are provided to Europe & UK&I Service leaders. This role will manage a team of Resource Planners.
This role can be based from any Arcadis office in continental Europe.
Role accountabilities
* Own 12-week forecast highlighting supply and demand variance.
* Establish data driven resource forecasts to enable proactive decision making.
* Provide recruitment recommendations to Service Directors, inform TA partner(s).
* Maximize agility of talent across accounts and Sectors – ensuring optimal use of named resource requests.
* Monitor weekly billable and productive time vs planned and drive improvements on performance and data quality.
* Escalate key risks and issues to manager and Industry WFP Directors as relevant.
* Prepare and provide contingency staffing plans to support potential risks or outcomes.
* Maintain accurate view of WFP Tags mapped to talent within Europe & UK&I.
* Define supply response to Industry demand forecasts.
* Translate hiring demand signals into capacity plans.
* Recommend contingent workforce strategies.
* Drive GEC contribution across the Service.
* Support recruitment plans and provide talent acquisition early insight into future recruitment needs.
* Work with Service leadership to promote capability growth within Service.
* Own requests within the demand market-place – supporting Service level expectations.
* Own data integrity of people mapping to WFP Tags.
* Own capacity data accuracy.
* Govern workforce planning processes from point of demand request to fulfilment.
* Drive adoption of workforce systems and analytics with team managers.
* Support and/or lead change management required for continuous improvement.
* Oversee the Demand Marketplace process, ensuring data quality and allocate to teams so no requirements are missed.
* Define mitigation strategies for structural supply gaps.
* Propose solutions cross-Industry deployment conflicts.
* Co‑own enterprise workforce risk register with Global Workforce Planning Industry Director.
* Escalate business‑wide capacity constraints jointly with Industry WFP Directors.
* Provide proactive solutions to people deployment conflicts and escalations.
* Identify and drive strategic or operational improvements to reduce common escalations.
* Accountable for workforce planning and deployment performance across the global Service population.
* Lead Service‑aligned workforce planning community – incorporating priorities from Industry aligned directors.
* Drive continuous improvement in deployment efficiency.
* Support efforts of capability lead to develop human and digital plan.
* Responsible for recruitment, selection of team members.
* Manage total cost of team to budget.
Qualifications & Experience
* Experience in workforce planning, resourcing, forecasting or related analytical roles within the AEC or related professional Services Industry in Europe & UK&I.
* Strategic thinking and business acumen, with the ability to translate regional Service forecasts, utilization trends and project demand into actionable workforce planning insight.
* Deep understanding of workforce analytics and forecasting, including forecast versus actual billable hours, productivity metrics and demand variance analysis.
* Strong collaboration and stakeholder management skills, with proven ability to work effectively with Regional Service Directors, Service Area Leaders, Major Project Directors and Talent Acquisition partners.
* Knowledge of regional talent trends, labor markets and basic employment law relevant to workforce planning and mobility decisions.
* Analytical and data-driven, with strong capability in interpreting workforce data, identifying risks and driving proactive interventions.
* Detailed knowledge of processes and systems that drive workforce planning data, demand matching and deployment decisions, or the ability to quickly build that knowledge in a comparable environment.
* Client oriented mindset, with understanding of Service offerings and differentiators from a client perspective and how these influence workforce needs.
* Experience leading or managing resource planners or similar workforce planning teams, including setting priorities, building capability and improving forecast accuracy and productivity.
* Demonstrated ability to identify and accelerate workforce risks, support contingent staffing decisions and maintain accurate workforce tags and planning data.
* Strong communication skills, able to provide clear recommendations and insight to Service leaders and project stakeholders on talent availability and capability.
* Leadership style that empowers Arcadians, promotes accountability and continuous improvement, and supports a healthy, inclusive and high engagement culture aligned to the Arcadis Leadership profile of being curious, driving success and igniting passion.
* Degree level education in a relevant technical or commercial discipline such as business, operations, human resources, analytics, engineering or a related field, or equivalent practical experience.
* Advanced degree preferred such as MBA or a relevant Master’s in business, human resources, analytics, operations or a related field, or equivalent senior level experience in complex regional organizations.
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