Are you an IT Operations Expert with 5+ years of experience in an Operations Centre and a strong background in monitoring tools? Apply now for a long-term contract opportunity with a European public sector client in Brussels.Requirements:5+ years of experience as an IT Operations Expert6+ months experience in an Operations Centre and hands on experience in monitoring toolsIT Monitoring and Log Management in a centralised Operations CentreIT infrastructure performance (fault management and/or capacity planning and/or security management)IT Support level 1 (Helpline) and/or level 2Data mining, IT metrics and reportingCustomer care (IT services)Expert knowledge at an admin level of at least one of the following tools: AppDynamics, Dynatrace, Icinga, or SplunkExcellent knowledge of ITIL best practices in ICT operationsTechnical knowledge in at least three of the following domains:Log Management / Data Monitoring / Artificial Intelligence / Machine LearningApplication Performance Monitoring (APM)Microservices and Containers architectureCloud-based applications and servicesWorking methodologies: DevOps, AIOps, ITILNetwork basic infrastructure (LAN, WAN, switches, firewalls, proxies, DNS)Data Centre basic infrastructure (servers, virtual machines, storage)Languages: English (fluent)Job Description:Perform daily operations using Monitoring and Application Performance Monitoring tools such as AppDynamics, Dynatrace, Icinga, and SplunkDesign management systems and tools, including architecture design, technical evaluation of alternatives, and conducting proofs of conceptImplement new solutions for operations, including system migrations, procedure definition, and operator trainingEvaluate the quality and efficiency of operations by defining and implementing metrics, and proposing improvementsDevelop and customise tools to support daily operations