Tasks and Responsibilities
This is strictly a Business Analyst role. It is not a Functional Analyst position and does not include writing technical specifications or designing system functionalities. The emphasis is on business process analysis, business-driven KYC optimisation and effective collaboration between business and IT.
Your Responsibilities
Analysis (Business-focused)
* Analyse and challenge existing KYC processes and data management practices.
* Define and formalise business requirements in line with agreed quality standards.
* Identify process, data and operational impacts linked to KYC/AML obligations.
* Ensure a shared understanding across Business, Compliance, Operations and IT.
* Translate business needs into conceptual and high-level requirements, without producing technical specifications or system design documents.
Testing (Business acceptance)
* Prepare and execute business process tests and calculation validations.
* Support UAT by confirming that implemented solutions meet business expectations, rather than performing functional system analysis.
Monitoring & Stakeholder Management
* Act as a business intermediary to align business stakeholders with IT delivery teams.
* Provide regular updates on progress, issues and risks.
* Facilitate collaboration with stakeholders across IT, Operations, Business, Distribution and Compliance.
* Build trust-based relationships with internal stakeholders and external partners.
Your Profile
KYC / AML Expertise
* Solid understanding of KYC/AML regulatory obligations in a life insurance context.
* Familiarity with identity verification processes and risk-based approaches.
Business Analysis Skills (not Functional Analysis)
* Proven experience as a Business Analyst in insurance or banking.
* Mastery of at least one recognised business/process analysis methodology.
* Good knowledge of the life insurance contract lifecycle and value chain.
* Ability to identify business triggers for recertification and periodic reviews.
* Ability to map, analyse and improve KYC processes.
* Strong critical thinking and the confidence to challenge business needs where needed.
* Ability to translate business needs into high-level requirements, not technical specifications.
* Able to determine the right level of abstraction for different audiences.
IT / Data (Business-oriented)
* Familiar with data constraints and data quality considerations.
* Understanding of service-oriented architectures such as APIs and microservices from a business impact perspective.
* Understanding of automation solutions and their business applicability.
* Able to act as a bridge between business and IT, not as a functional designer.
Interpersonal Skills
* Clear and structured communication with Business, IT and Compliance.
* Experience facilitating workshops and co-creation sessions.
* Strong commitment to quality and deadlines, with a pragmatic and solution-oriented mindset.
* Client-focused and results-driven.
Other Requirements
* University degree in mathematics or equivalent experience.
* Minimum 5 years of experience in life insurance or banking.
* Proficient in French and English; Dutch is a plus.
* Autonomous, proactive, structured and adaptable.
Explicit Statement
This is not a Functional Analyst role. The position focuses on business process analysis, regulatory interpretation and business-driven KYC optimisation. It does not include writing technical specifications, designing system functionalities or acting as an IT Functional Analyst.
Your profile
Experience as:
Senior Business Analyst
Skills
* Bridging Business & IT
* Business Process Analysis & Optimisation
* Data & Automation Awareness
* Regulatory Interpretation (KYC/AML in Life Insurance)
* Stakeholder Facilitation & Communication
Languages
* French
* English
* Dutch is a plus
Offer
You will be part of a growing Belgian SME where initiative and personal development are encouraged. We will provide you with an enjoyable work environment with fun colleagues. We will work out a career plan with you, with attention and a budget for extra education/certification. You can count on an attractive salary, supplemented with extra-legal benefits, including a company car. (Freelance is also possible)
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