Job Title: Senior Digital Program Manager We are seeking an experienced Senior Digital Program Manager to oversee large-scale Pharma R&D digital platform programs. The successful candidate will be responsible for managing global CMS solutions and their transformation to MaCH architecture. The role requires a seasoned leader with strong delivery governance, stakeholder management, risk mitigation, and budget management capabilities. Key Responsibilities: Manage the delivery of 150+ Drupal-based websites and oversee their migration to MaCH-based architecture. Define, plan, and execute project roadmaps including intake, scoping, estimation, delivery, and hypercare. Oversee development, QA, UAT, deployment, and support phases ensuring high-quality delivery. Implement risk-adjusted timelines to account for delays while maintaining delivery predictability. Lead project intake and pipeline management, ensuring prioritization aligns with client's global roadmap. Act as the primary interface with stakeholders (IT owners, Brand, Medical, Compliance, Affiliate teams). Manage governance meetings with bi-monthly demand reviews, ensuring alignment of resource and project planning. Communicate effectively with executive leadership, providing project status, risks, and mitigation strategies. Collaborate with agency partners, QA leads, and functional owners to align deliverables. Manage program budgets including quarterly forecasts, allocation, and variance reporting. Track budget consumption and provide clear justifications for overages. Optimize resource planning across internal teams, vendors, and flex resources to avoid idle time and bottlenecks. Drive cost-efficiency while ensuring delivery excellence. Identify risks early and establish risk mitigation strategies. Ensure websites comply with WCAG accessibility standards, GDPR/privacy, SEO, and security best practices. Coordinate with Security teams to address vulnerabilities and ensure compliance with SLAs. Provide Level 2 & Level 3 support governance and ensure 24/7 incident management for P1/P2 issues. Requirements: Qualifications & Experience: Bachelor's in Engineering / Computer Science / IT or equivalent. 10+ years in IT Program & Delivery Management with at least 5 years in Pharma R&D digital platforms. Proven experience with CMS platforms (Drupal, WordPress) and large-scale CMS migrations to MaCH architecture. Strong understanding of ITIL, ITSM processes (Incident, Change, Release, Problem Management). Demonstrated experience in budget management (multi-million EUR programs). Skilled in managing multi-vendor programs and global stakeholder governance. Key Competencies: Project & Program Management: Governance, planning, delivery tracking. Budget Management: Forecasting, cost optimization, reporting. Risk Mitigation: Proactive identification, dependency management, issue resolution. Stakeholder Management: Executive communication, affiliate alignment, partner management. Business Analysis: Translating requirements into delivery roadmaps. Pharma R&D Knowledge: Exposure to clinical, medical, and regulatory requirements. Resource Management: Capacity planning, team leadership, vendor coordination. Technical Skills: Project & Delivery Tools: Jira, Azure DevOps, ServiceNow, HPSM, Office 365. CMS & Digital: Drupal, WordPress, Contentful,, Vercel. Database & Reporting: Oracle, MySQL, Power BI. Monitoring & Automation: Splunk, Dynatrace. Frameworks & Standards: ITIL, ITSM, Agile (Scrum, Kanban), WCAG, GDPR compliance.